Role
: Business Analyst
Location
: Remote with Travel
Duration
: 18 Month+ Contract
Compensation
: $40.00 - 42.00/hr
Work Requirements:
US Citizen, GC Holders or Authorized to Work in US
If interested, please contact Margot Parsons at mparsons@inspyrsolutions.com or call 714-465-5478
Project Overview
This project will centralize public information for pro-se litigants and institute statewide forms that can be accepted at any applicable trial court in Nevada. The system will link to the eFile platform for instant filing options. There will be offramps for exigent circumstances that may require a litigant to download or print forms. Economies of scale for this project can be found in a one-stop location for all court users to locate crucial information on navigating the court process and to generate pleadings.
Experience and Skills Required:
Bachelor's degree from an accredited college or university with major course work in business, public administration, computer science, management information systems, or closely related field and three years of progressively responsible professional experience relevant to the duties of the position which may include business analysis, system analysis, or application development, one year of which was at the journey-level or in a supervisory or project management capacity;
OR
an equivalent combination of education and experience.
Ability to perform the below tasks:
- Coordinate with management, stakeholders, and other IT professionals to identify, document, and prioritize enterprise level business goals and objectives; ensure that IT services and information systems are designed, developed, and implemented to meet business objectives; make recommendations on strategic business and/or information system needs.
- Analyze business, user, functional, and system requirements necessary to design, develop, and implement Court supported information systems; create business process models and designs; identify individual functions within a process; create use cases to describe current and future states of a process or system.
- Research and assess trends in business and technology; educate stakeholders on new technology and innovation in court operations; provide feedback into strategic planning based on available and projected technologies; incorporate industry standards and best practices into processes and information systems; make recommendations regarding implementation of infrastructure, software, and IT services; develop and/or assist in the development of written strategic plans to meet business needs with technological solutions.
- Document business, user, functional, and system requirements; establish a process to ensure that requirements are traceable through an application or service lifecycle; review, approve, and create user documentation for supported applications and information systems; assist in the development of operational and technical documentation.
- Participate in development of and oversee support of quality control and assurance programs and procedures; develop and implement processes and procedures for testing; ensure test scripts are developed and executed; analyze issues and bugs and make recommendations to improve quality; ensure that issue tracking and bug tracking tools are available and used; conduct testing and validation of information systems and services.
- Establish training plans for supported services and information systems; recommend standards for training methods and documentation; create and review training documentation and materials; identify gaps in training and recommend trainingapproaches to improve efficiency; conduct training either in person or remotely for either an individual end-user or a group of end-users.
- Participate in the implementation planning of new hardware, software, systems, and services with significant complexity; establish communication plans for affected stakeholders and users.
- Conduct routine and emergency maintenance on information systems; execute plans to monitor critical systems and services; recommend and review performance metrics for key services and provide regular reports.
- Assist in the development of disaster recovery and business continuity plans; establish controls to ensure that disaster recovery processes are operational.
- Develop, review, revise, and recommend IT policies, procedures, processes, workflows, and plans to define, control, and improve the effectiveness of court and IT operations.
- Review and provide feedback of statements of work, legal contracts, interlocal agreements, service level agreements, and software agreements related to information technology; coordinate with vendors and contractors to ensure that they provide contracted services.
- Review and provide feedback on various budgetary/financial reports; compile cost estimates; submit expenditure requests; track spending on assigned projects; make recommendations regarding information technology budgets and spending.
- Manage technology and business improvement projects of significant size as a project manager and participates in other projects as a project team member; provide regular status reports on project performance.
- Act as a subject matter expert on court operations and technology issues related to the Court's information systems; participate on federal, state, and judicial committees and working groups as a subject matter expert; may provide staff support to Court sponsored committees and commissions if the primary domain is related to technology.
- Analyze the regulatory environment by reviewing new and revised Federal and State laws, regulations, and Court policies and interpreting their effect on court operations, information systems, and services.
- Provide service desk assistance for business and technical issues via phone, email, and in person for complex issues.
- Complete Special Project Work as assigned, e.g., Digital Communications Coordination, Trail Court Support, etc.(see Class Specifications)
- Performs other related duties as assigned
Other:
- Percentage of Time Worked On-site/Off-site-Negotiable-Remote is a possibility with the understanding of the required travel below
- Required Travel/Expenses-Yes, depending on the position and project, they may need to travel to each of the courts throughout Nevada for setup, training, and support. The budget includes a week per court. Two people spend a week at each court. It will likely be one week at a court, then one week in the "office (wherever that is), then back to another court. There will likely be 35+ courts.
This travel will be required toward the middle to end of the project.
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