Analyst - HR Direct, WFA

JLL•Gurgaon, Haryana, India

fulltime

Human Resources

1+ years

About the role

About JLL JLL (NYSE: JLL) is a leading professional services firm that specializes in real estate and investment management. Our vision is to reimagine the world of real estate, creating rewarding opportunities and amazing spaces where people can achieve their ambitions. In doing so, we will build a better tomorrow for our clients, our people and our communities. JLL is a Fortune 500 company with annual revenue of $16.3 billion, operations in over 80 countries and a global workforce of more than 93,000 as of September 30, 2019. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated.

What this job involves:

Resolve Tier 1 queries and transactions related to core HR processes
Maintaining data in Workday pertaining to employee life cycle such as Promotion, Transfer, Contract extension, Title change, Probation & other job change transactions
Managing Employee On boarding & Exit formalities
Provide query resolution for Employee Self Service/Manager Self Service requests
Manage Letter creation activities related to Increments, Promotion, Transfer, Termination, Employee Type changes etc.
Managing employee benefits/leaves and Payroll transactions/cases
Managing semi-functional issues in Workday
Demonstrate good proficiency in HR processes and standard operating procedures
Communicate and distribute processes, policies, and other relevant documentation to employees, needed to resolve the query/issue
Managing & Coordinating queries on Case management tool
Adhere to and demonstrate proficiency in agreed KPIs, KRAs, SLAs and customer service standards
Ability to challenge the status quo and implement process improvements to enhance the end user and HR partner experience
Managing payroll activities for Southeast countries & Australasia

Key Skills

Demonstrating good understanding of core HR management practices, processes, procedures, and policies
Good written and verbal communication skills
Previous experience in Workday HR environment preferred or similar HR ERP desirable
Knowledge of Case Management tool an added advantage
Knowledge on MS Office Suite skills (Word, Excel, Outlook)
Bachelor’s degree in Human Resources or Personnel Management
1-2 years of experience in HR or client services role preferred

Sound like you? In this role, your key responsibilities will include:

Highly Organised and Self-motivated
Ability to work in a fast-paced environment with constant deadlines
Good Customer service skills using efficient processes
Proactive in achieving results and seeking improvements
Strong teamwork interaction and orientation
Attention to detail and ability to work towards tight deadlines
Ability to adapt and drive change to derive efficiencies/productivity
Result oriented and Proactive in achieving results

What we can do for you: At JLL, We make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.

Apply today!

Similar Opportunities

About JLL

Visit Website