Qualitative Project Manager, North America

Job Description

US Based Role - candidates must be in the US at time of application

Job Description

At NIQ, we don’t just study consumers—we uncover the stories behind their choices. As the lead of Qualitative Project Management in North America, you’ll be at the forefront of discovering what truly drives people’s behaviors, attitudes, and decisions. Join a growing team that’s passionate about digging deeper, thinking creatively, and turning human insights into powerful strategies for the world’s leading brands. If you're curious, collaborative, and excited by the idea of shaping the future of consumer understanding, this is the place for you.

About this job

• We’re looking for someone who can be the NA expert for qualitative project execution, able to work with colleagues to optimize the efficiency of our NA qualitative business.
• Get competitive costs from our suppliers.
• Procure recruits for studies and moderators separately, based on a detailed understanding of the optimum suppliers for different types of jobs.
• Give guidance on the project management tasks required, in relation to:
• Online qual
• F2F qual
• F2F qual with products
• New AI platforms
• Workshops (including creative venue selection, costing for team travel, etc.)

Responsibilities

• Ensure seamless execution of qualitative research projects while maintaining strong internal collaboration and client engagement through clear communication, strategic alignment, and responsive support throughout the project lifecycle.
• Work with procurement to optimize our supply base, moving to strong relationships with a smaller number of suppliers in NA.
• Help our business begin the transition from one where we rely heavily on external vendors to one in which moderation can be completed by our internal team. This will require systems / processes for understanding the time commitment and availability of teams.
• Ensure our NA qual team is using the right contracts and paperwork both with suppliers as well as to manage our internal financial systems appropriately.
• Work with the NIQ SA&I Operations team to develop a clear Privacy and Security Protocol (PII,  GDPR, etc.) and taking account of our new AI-driven qual platforms.

Qualifications

• Bachelor’s degree in marketing, business, social sciences, or a related field
• 5+ years’ experience of project management operations within a qualitative research business.
• Deep understanding of qualitative approaches and how to construct costs and project plans effectively.
• Proven ability to manage multiple projects simultaneously and deliver high-quality work on time and on budget
• Excellent communication skills, including the ability to manage tasks and projects with both internal colleagues and clients
• A collaborative mindset with the ability to work effectively across functions and contribute to a team-oriented culture

Additional Information

This role has a market-competitive salary with an anticipated base compensation of the following range: $69,800 - 85,000. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. Other benefits include a flexible working environment, comprehensive health insurance, industry-leading parental leave, life insurance, education support, and more.

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://www.nielseniq.com/global/en/ai\-safety\-policies.

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

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Our commitment to Diversity, Equity, and Inclusion

At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news\-center/diversity\-inclusion