Manager -Key Account

Business strategy

• Know the customer: Deeply understand customer behaviour, develop new customer insights
• Own the

business: Co-own the P&L, develop the business model, understand where opportunities are and create a

viable business to service them

• Know the market: Stay on top of trends in an ever-changing landscape, find opportunities and prioritize based on size, internal capabilities, etc.
• Know the competition: Understand online and offline players. Ensure Flipkart selection stays well ahead of competition
• Influence the leadership: Convert strategies into action by liaising with cross-functional leadership and drive the changes required Vendor Management
• Develop deep and long standing relationship with the vendors - to drive relationships from the strategic to the

tactical

• Own the terms of business with the vendor - products, returns, ordering, etc.
• Ensure high-share of mind from the vendor. Build deep ties.
• Make vendors partners in driving disruptive changes for the category Market Understanding
• Develop a thorough knowledge of the market - short term and long term trends
• Have an in depth

knowledge of competition and vendor and ability to influence the market

• Develop and implement industry best practices. Move the industry with you! Selection and Offers
• Work with teams to get the best possible selection & sellers onboarded.
• Own cost improvement and overall

portfolio management

• Manage in store promotions along with brands - make brands partners in customer communication
• Make Flipkart the “destination of choice” for the customers through the largest and the greatest assortment of products on offer
• Drive portfolio management for best offers and discounts for the customers Fulfilment and Inventory
• Key driver of working capital management and inventory - ensure an optimal
• Develop and manage a

fulfilment strategy with the brands to ensure best selection along with the optimal cost and service.