Business Development Associate in Bhubaneswar

Key Responsibilities

• Partner acquisition & onboarding:
• Drive acquisition of new service professionals through cold calling, field outreach, and partnerships with training institutes.
• Build and manage an independent supply funnel to ensure consistent onboarding.
• Conduct partner screening, onboarding coordination, and initial engagement.
• Ensure partners meet Urban Company’s quality and operational standards.
• Supply growth & on-ground execution:
• Manage and grow city-level supply through hands-on operational execution.
• Monitor partner activity and improve onboarding-to-activation conversion.
• Support capacity building to match supply with customer demand.
• Operational problem solving:
• Identify and resolve operational challenges at the city level.
• Act as the first point of contact for partner-related issues and escalations.
• Implement structured solutions to improve operational efficiency.
• Quality & service excellence:
• Ensure high-quality service delivery by monitoring partner performance.

About Company: We at Urban Company (earlier UrbanClap) are enabling commerce for home services. Over the last 5+ years since starting the company, we have emerged as a clear market leader in India and are backed by the best investors with -100 million in raised capital. We are now investing deeply in our capabilities, across technology, training, supply, etc., to introduce India to a branded service experience and, in the process, create hundreds of thousands of jobs for the service sector. After having done well in all the premium cities in India, we are now international and live in Dubai, Australia, & Singapore. We are among the fastest and most stable mid-sized consumer tech startups in the country, with a fantastic team of problem solvers.