
Required Technical Skill Set: VitalQIP, DNS/DHCP Support Engineer
Desired Experience Range:4 - 7 Years
Location: New Delhi
Desired Competencies (Technical/Behavioral Competency)
Must-Have
Good-to-Have
Responsibility of / Expectations from the Role
1
Network support from Offshore, 24X7 support shift support
2
Provide support on day-to-day DNS incidents and issues.
3
Monitor the DNS Infrastructure and work with different tools team for addition/deletion of the devices.
4
Support day to day changes and configurations in QIP infrastructure.
5
Manage and maintain the On-site spares availability for DNS infrastructure.
6
Coordinates with Network Delivery team for ongoing projects and provides support from Operations.
7
Maintain the DNS/DHCP CMDB up to date.
8
Support day to day cable patching requests and update the TRAX.
9
Vendor Coordination with NCC group in the event of any faults, software or hardware issues
10
Ensure all related process documents are up to date.