Senior Manager, Senior Project Manager, Microsoft D365 F&O, Technology and Transformation

Connect to your Industry

Deloitte seeks a highly experienced and accomplished Senior Project Manager to lead and deliver complex, global ERP programmes. Our Emerging Talent Team offers you exposure to support global clients and their most significant business challenges.

You will have the chance to become a trusted advisor to our client teams, helping them solve technology-enabled change. We are also keen for you to play a key role leading supporting pre-sales activities, scoping and planning Microsoft Dynamics 365 enabled transformation programmes based on your area of expertise.

To be a success you must possess strong business acumen and be adept at aligning strategic vision with practical delivery, whilst being attentive to understand client challenges. This role requires a leader who can motivate high-performing teams, manage stakeholders effectively, and consistently deliver exceptional results. Experience in delivering or being part of the delivery team of complex global programmes is essential.

Connect to your career at Deloitte

Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more.

What brings us all together at Deloitte? It’s how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way , serve with integrity , take care of each other , foster inclusion , and collaborate for measurable impact . These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most.

Connect to your opportunity

Support senior leaders at our most strategic clients defining and directing the operational solution and roadmap to address complex business challenges. Combine industry insight with deep knowledge of business transformation enabled by Microsoft D365 Finance & Operations.

Want to work with business leaders and some of the most creative thinkers in industry? Can you develop and deliver innovative and core technology solutions that transform the digital enterprise and maximize ROI? From strategy articulation and process design to technology enablement, we work together to simplify the complex and create tangible value for our clients.

Responsibilities will include:

• Lead and manage all aspects of the ERP programme lifecycle, from initiation to closure, ensuring projects are delivered on time, within budget, and to the required quality standards.
• Develop and maintain comprehensive project plans, clear scope definition, resource allocation, risk management, and communication plans.
• Manage programme economics and commercials, ensuring accurate forecasting and reporting of project financials.
• Develop and maintain strong relationships with key stakeholders, including clients, senior management, and project team members.
• Effectively communicate project status, risks, and issues to stakeholders at all levels.
• Identify, analyse, and resolve complex issues and make informed decisions under pressure.
• Lead and motivate high-performing teams, fostering collaboration and a positive work environment.
• Oversee change management across all workstreams, ensuring smooth transitions and minimal disruption.
• Contribute to the development of proposals and business cases for new ERP projects.
• Apply a strategic mindset to solve business issues and complex problems.
• Deliver well-structured and well-articulated communications (documents, emails, proposals, deliverables, conversations) to achieve win-win possibilities.
• Ensure high-quality deliverables that meet or exceed client expectations.
• Deliver value to the client by aligning technology solutions with business needs.

Connect to your skills and professional experience

As a Microsoft D365 F&O Senior Project Manager in our Microsoft Technology team, you will play a key role successfully supporting our clients to transform the way they run and manage projects, and you will use your expertise to build capability within the team. The role provides the opportunity to support our global strategic clients and address their most significant business challenges alongside building a successful team.

You will play a key role supporting our clients defining Microsoft D365 solutions to shape the future business function and operational management reporting.

You will provide a unique perspective combining industry insight, deep knowledge of Microsoft D365 F&O, and business transformation. You will use your knowledge of managing successful ERP implementations, business processes, information model and D365 F&O to design solutions, future products and services, and influence critical solution architecture decisions.

You will use the experience gained though-out your career to support how we build and develop our internal capability, provide technical and or business insight, demonstrating how you engage and work with clients to solve their most complex business problems.

Your professional experience

Essential:

• Extensive experience in the full lifecycle of ERP implementations (requirement gathering, design, development, testing, deployment, and post-implementation support).
• Strong understanding of ERP architecture and its integration with other systems.
• Proven ability in strategic planning and scope management.
• Expertise in programme economics and commercials, including budgeting, forecasting, and cost control.
• Proficiency in resource management, including team allocation, workload balancing, and performance management.
• Demonstrated ability to identify, assess, and mitigate project risks.
• Excellent problem-solving and decision-making skills, with the ability to apply a strategic mindset to complex business issues.
• Proven ability to develop compelling proposals and business cases.
• Strong business acumen and understanding of how to align vision, strategy, and delivery.
• Excellent stakeholder management skills, including the ability to persuade and influence stakeholders at all levels.
• Exceptional communication skills, both written and verbal.
• Strong leadership skills and the ability to motivate and inspire teams.
• Excellent communication, interpersonal, and presentation skills.
• Ability to work effectively under pressure and meet tight deadlines.
• Strong problem-solving and analytical skills.
• Proactive and results-oriented approach.
• Commitment to delivering high-quality work.
• Extensive experience delivering or being part of the delivery team of complex global programmes.
• Proven track record of successful ERP implementation projects.
• Strong understanding of business processes and how technology can improve efficiency and effectiveness.

Desirable:

• Ability to craft a compelling message and tailor it for a given audience, combining technical expertise with simple, everyday language to deliver a story.
• Project Management: PRINCE2 Practitioner, PMP (Project Management Professional), PgMP (Program Management Professional).
• ITIL (Information Technology Infrastructure Library): Demonstrated understanding of IT service management best practices.
• Specific ERP Certifications: Microsoft Certified: Dynamics 365 Fundamentals (or equivalent).
• Agile Certifications: Certified ScrumMaster (CSM), Professional Scrum Master (PSM).
• Bachelor's degree or equivalent in a relevant field (e.g., Computer Science, Business Administration, Management Information Systems).

Connect to your business - Technology and Transformation

Distinctive thinking, deep expertise, innovation and collaborative working. That’s what connects us. That’s what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we’ll make an impact that matters.

Enterprise, Technology and Performance

Our clients want to achieve maximum value from digital transformation investments in Finance, Supply Chain and IT operations. That’s where we come in. By taking a holistic view of performance improvement, including strategy, process design and technology enablement, we support the smooth operation of transformations.

Personal independence

Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request.

Connect with your colleagues

“It’s such an inspiring place to work; everyone you talk to is working on something interesting. There are always so many exciting things to get involved with that it is a challenge to prioritise where to spend your time. Everyone always says, “it’s the people,” and that’s true.” - Deloitte employee

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