Director of Operational Excellence, Trilogy (Remote) - $200,000/year USD
Crossover•Atlanta, GA
fulltime
Management, Engineering, and Strategy/Planning
5+ years
This position is designed for operators capable of designing and redesigning scalable systems from the ground up.
Operational excellence at Trilogy is not a secondary priority—it is a competitive differentiator. We move quickly to acquire software companies and scale them with even greater speed. This requires executives who can architect lean, automated infrastructures rather than compensating for complexity by expanding headcount.
You will take ownership of comprehensive transformations spanning our international portfolio. This may involve restructuring the offboarding process for over 1,200 employees following acquisitions, substituting traditional platforms like Jira and Salesforce with AI-driven agents, or creating automations that remove thousands of hours of manual effort. Execution will be rapid, leveraging Python, LLM APIs, and tools such as Cursor, Windsurf, and MCP—supported by a library of validated playbooks that enable you to concentrate on measurable results.
Trilogy manages a portfolio exceeding 100 products with uncompromising efficiency. We function with reduced hierarchy, accelerated timelines, and elevated performance standards compared to conventional enterprise settings. This represents an opportunity to generate substantial impact without navigating bureaucratic obstacles or overseeing inflated organizational structures.
Steady-state operations are not part of our model. We do not delegate transformation externally. And we do not recruit individuals who require authorization or extensive teams to produce results. We seek a limited number of deeply technical, execution-oriented leaders who employ automation as force multiplication and velocity as competitive strategy. If this describes you—this environment will suit you well.
What You Will Be Doing
What You Won’t Be Doing
Director Of Operational Excellence Key Responsibilities Architect and implement AI-first operational infrastructures that remove manual overhead, reduce complexity, and enable scalable execution throughout Trilogy's global software portfolio.
Basic Requirements
About Trilogy Hundreds of software businesses run on the Trilogy Business Platform. For three decades, Trilogy has been known for 3 things: Relentlessly seeking top talent, Innovating new technology, and incubating new businesses. Our technological innovation is spearheaded by a passion for simple customer-facing designs. Our incubation of new businesses ranges from entirely new moon-shot ideas to rearchitecting existing projects for today's modern cloud-based stack. Trilogy is a place where you can be surrounded with great people, be proud of doing great work, and grow your career by leaps and bounds.
There is so much to cover for this exciting role, and space here is limited. Hit the Apply button if you found this interesting and want to learn more. We look forward to meeting you!
Working with us This is a full-time (40 hours per week), long-term position. The position is immediately available and requires entering into an independent contractor agreement with Crossover as a Contractor of Record. The compensation level for this role is $100 USD/hour, which equates to $200,000 USD/year assuming 40 hours per week and 50 weeks per year. The payment period is weekly. Consult www.crossover.com/help\-and\-faqs for more details on this topic.
Crossover Job Code: LJ-5145-US-Atlanta-DirectorofOper.014