LIS Manager

LIS Manager - JLL What this job involves - The LIS Manager serves as the onsite leader responsible for all laboratory support operations within an R&D environment. This is a working manager role. This role provides strong leadership for a team of technicians, ensuring the management, maintenance, and optimization of laboratory scientific equipment and systems. The LIS Manager acts as the primary point of contact for escalations and requests, prioritizes researcher needs, and ensures all operations meet safety, quality, and timeline requirements.

What your day-to-day will look like:

• Supervise and coordinate daily laboratory maintenance and calibration services, ensuring accurate and timely execution of activities.
• Assign, prioritize, and monitor technician workloads; mentor and coach staff, delivering ongoing performance feedback.
• Lead by example, promoting professionalism, quality, and adherence to standard operating procedures.
• Maintain calibration equipment and ensure resources are available and properly calibrated.
• Provide technical guidance to staff and stakeholders regarding calibration methods, uncertainties, and results.
• Maintain documentation in accordance with Good Documentation Practices (GDP).
• Participate in internal audits and drive continuous improvement initiatives.
• Resolve inquiries in partnership with customer service to ensure satisfaction.
• Coordinate with procurement to maintain spare parts.
• Collaborate with engineering to maintain accurate procedures and datasheets.
• Oversee acquisition, installation, maintenance, scheduling, and repair of laboratory instruments.
• Maintain on call rotation and act as back up.
• Support 24/7 emergency response.
• Be able to carry up to 50lbs.

Required Qualifications:

• Bachelor’s degree in health sciences, physical sciences, electronics, engineering, metrology, or related experience in a science technical field.
• 5+ years of laboratory or calibration/metrology experience, with at least two years in a supervisory, lead, or senior technician role.
• Advanced understanding of laboratory instrumentation and operations.
• Knowledge of CMMS work order administration
• Proven ability to supervise, mentor, and develop technical staff.
• Strong diagnostic abilities and creativity in resolving equipment and process issues.
• Excellent verbal and written communication with team members, management, and external stakeholders.
• Ability to manage multiple priorities, assignments, and maintain detailed records.
• Experience building productive relationships across cross-functional teams.
• Flexibility to respond to changing priorities, technologies, and high-pressure situations.

Preferred Qualifications:

• Military training in PMEL, TMDE, or equivalent field experience may substitute for degree requirements.

Location: Bothell, WA