Technical Manager / Lead – Enterprise IT

The CoinDCX Journey: Building the Future of Finance At CoinDCX, our mission is clear - to make crypto and blockchain accessible to every Indian and enable them to participate in the future of finance.

As India’s first crypto unicorn valued at $2.45B, we are reshaping the financial ecosystem by building safe, transparent, and scalable products that power adoption at scale.

We believe that change starts together. It begins with bold ideas, relentless execution and people who want to build what’s next.

If you’re driven by purpose and thrive in environments where your work defines the next chapter of an industry, you’ll feel right at home here.

About The Role We are looking for a Technical Manager / Lead – Enterprise IT & Security who will own the reliability, security, and compliance posture of CoinDCX’s enterprise IT environment.

This is not a support-only role. It is an ownership and accountability role where success or failure clearly rests on this individual. You will be the DRI for identity, endpoint security, SaaS governance, audit readiness, and IT service delivery—ensuring the company scales securely without friction to business velocity.

You will work closely with Information Security, Compliance, HR, Legal, Engineering, and Business leaders to ensure high availability, strong security controls, and audit readiness across a fast-scaling fintech environment.

What You’ll Do Identity, Access & Device Management

• Own centralized IAM across users, devices, and applications
• Implement Zero Trust and least-privilege access models
• Manage complete device lifecycle from onboarding to secure offboarding
• Eliminate orphaned access through automation and periodic reviews

Endpoint Security & Compliance

• Ensure 100% endpoint compliance across patching, encryption, EDR, and OS hardening
• Own endpoint security tooling for macOS and Windows environments
• Drive remediation of security findings and audit gaps within defined timelines

Cloud, SaaS & Application Management

• Govern enterprise SaaS portfolio, access controls, and license optimization
• Prevent Shadow IT through discovery, governance, and enforcement
• Conduct security reviews and vendor risk assessments for new applications.

IT Service Management & User Support

• Run SLA-driven IT service desk operations with measurable outcomes
• Ensure fast, secure, and consistent employee onboarding and offboarding
• Act as final escalation point for complex IT and infrastructure issues

Information Security & Audit Readiness

• Support and lead ISO 27001 / 27701, SOC 2, and internal audits
• Own audit evidence collection, coordination, and closure of findings
• Track risks, define mitigation plans, and monitor remediation progress

IT Infrastructure & Network Management

• Own enterprise network infrastructure across offices and remote workforce
• Manage firewalls, VPNs, WAN links, switches, and wireless networks
• Ensure uptime, redundancy, monitoring, and capacity planning

You’ll Excel in This Role If You

• Have 10–12+ years of hands-on experience in enterprise IT and security
• Have independently owned IAM, endpoint security, and audit compliance
• Are calm under escalations and bias toward action and closure
• Think business-first while maintaining a strong security mindset
• Execute through documentation, SOPs, and repeatable systems

Bonus

• Experience in fintech, crypto, or regulated industries
• Certifications in ITIL, Cloud, IAM, or Security

You’ll Know You’re Winning When Security & Compliance Excellence

• Security audits consistently show 100% compliance across SaaS, SASE, endpoint security, and patching.
• All identified security findings are remediated and closed on time.
• Audit cycles run smoothly with minimal need for follow-ups or escalations.

Operational Efficiency

• Measurable reduction in IT incidents and continuous improvement in Mean Time To Resolve (MTTR).
• Employee onboarding and offboarding processes are fast, secure, and consistently error-free.

User Experience

• Users benefit from high availability, a low-friction IT environment, and reliable support.

Why This Role Matters & What’s In It For You This role is critical to CoinDCX’s ability to scale securely in a highly regulated environment.

You will directly impact audit outcomes, security posture, employee productivity, and business continuity.

Hiring Process Here’s what your journey with us looks like:

• Application Review – We assess for skills, alignment, and intent
• Recruiter Connect – A short conversation to understand you better
• Functional Round(s) – Deep dive into your approach, craft, and problem-solving
• Culture & Values Discussion – A conversation to understand our ways of working and how you thrive best.

Where We Work We believe the best ideas emerge when people build together. Collaboration, speed and trust come alive when teams share the same space.

With this belief, we operate as a work-from-office organisation. This role is based out of our Bengaluru office, where energy, alignment and innovation move in real time.

Perks That Empower You We believe great people deserve great experiences.

• Design Your Own Benefits: Flexible perks to match your lifestyle
• Unlimited Wellness Leaves: Rest and recharge as you need
• Mental Wellness Support: Access to therapy and wellness resources
• Learning Sessions: Bi-weekly learning and growth opportunities

Ready to Build What’s Next? If you’re looking for a role that gives you direct access to high-stakes decisions, deep impact and a chance to build the future of finance, this is it.

Join CoinDCX and help us make crypto accessible to every Indian, together.