DevOps Architect, Trilogy (Remote) - $100,000/year USD
Crossover
fulltime
Engineering and Information Technology
5+ years
You are the engineer who ensures over 50 SaaS products remain operational while others are still learning. We need DevOps professionals capable of exploring unknown AWS environments, restoring order from disorder, and driving uptime beyond 99.9% through authentic monitoring, genuine automation, and thorough root-cause analyses. Your work will involve breaking down complex projects into daily deliverables, deploying production-ready Python or JavaScript, and leveraging AI as your assistant.
Many organizations boast about their "cloud" capabilities while manually maintaining individual systems. We are systematizing reliability across numerous acquired products where original developers have departed and documentation remains incomplete. The challenge is compelling: you will employ agents and contemporary tools to examine unfamiliar systems 5–10× more rapidly, document your discoveries, and automate solutions to prevent recurring failures. Rather than judging you on certifications and vendor logos, we will observe how you troubleshoot in real time, compose a genuine 5-Whys analysis that identifies a single preventable root cause, and construct automations that endure in production environments.
This position is not an L2 "execute the playbook" role. Here, you author the playbooks, architect the deployment progression from development through staged environments to 10% and then 100% rollout with soak periods and rollback mechanisms, and create monitoring that detects edge-case scenarios. You decline hazardous changes before implementation. You distinguish between infrastructure failures you manage and application bugs that Engineering addresses, assigning permanent remediation to the appropriate team.
You will operate at the engineering center of reliability, managing infrastructure initiatives, incident management and root-cause analyses, and change requests accompanied by executable runbooks. If you have already managed a significant SaaS product and wish to extend that expertise across an entire fleet, join us. Bring advanced AWS knowledge, production-quality coding skills, rigorous scope discipline, and daily, essential use of AI tooling. If you are prepared to maintain operational continuity, please apply.
What You Will Be Doing
What You Won’t Be Doing
DevOps Architect Key Responsibilities
Basic Requirements
About Trilogy Hundreds of software businesses run on the Trilogy Business Platform. For three decades, Trilogy has been known for 3 things: Relentlessly seeking top talent, Innovating new technology, and incubating new businesses. Our technological innovation is spearheaded by a passion for simple customer-facing designs. Our incubation of new businesses ranges from entirely new moon-shot ideas to rearchitecting existing projects for today's modern cloud-based stack. Trilogy is a place where you can be surrounded with great people, be proud of doing great work, and grow your career by leaps and bounds.
There is so much to cover for this exciting role, and space here is limited. Hit the Apply button if you found this interesting and want to learn more. We look forward to meeting you!
Working with us This is a full-time (40 hours per week), long-term position. The position is immediately available and requires entering into an independent contractor agreement with Crossover as a Contractor of Record. The compensation level for this role is $50 USD/hour, which equates to $100,000 USD/year assuming 40 hours per week and 50 weeks per year. The payment period is weekly. Consult www.crossover.com/help\-and\-faqs for more details on this topic.
Crossover Job Code: LJ-5236-GB-COUNTRY-DevOpsArchitec.003