BUSINESS ANALYST L4

Job description:

Job Description

**L1 Analyst

Key Responsibilities**

• Conduct reviews of partner and merchant applications using established criteria

• Investigate issues by reviewing available data and cross-referencing key systems

• Coordinate with internal stakeholders and B2B partners to gather additional context and

propose next steps

• Use predefined templates and guidance to communicate issues and drive resolution

• Maintain documentation of reviews, findings, and outcomes in designated platforms

Technical Skills & Tools

• Strong proficiency with macOS is required — candidates must be comfortable navigating

and working within a Mac-native environment

• Comfortable working with macOS native apps (e.g., Numbers, Safari)

• Ability to navigate multiple systems in a fast-paced environment

• Familiarity with data visualization tools like Tableau

• Basic understanding of CRM platforms

Communication & Collaboration

• Fluent in English (verbal and written) with strong attention to detail

• Clear and outcome-oriented communicator who can simplify technical concepts

• Able to follow standardized response processes and templates effectively

• Collaborative mindset and experience working cross-functionally with technical and

business teams

• Experience with B2B partner support processes is highly valued

Analytical & Problem-Solving Abilities

• Self-starter with a methodical approach to problem-solving

• Able to analyze multiple criteria simultaneously to identify patterns or root causes

• Prioritize tasks and manage multiple reviews with minimal supervision

• Capable of synthesizing complex information and outlining actionable resolution steps

Mandatory Skills: Technical Support .

 

Experience: 5-8 Years

.

 

The expected compensation for this role ranges from $60,000 to $135,000 .

 

Final compensation will depend on various factors, including your geographical location, minimum wage obligations, skills, and relevant experience. Based on the position, the role is also eligible for Wipro's standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.

 

Applicants are advised that employment in some roles may be conditioned on successful completion of a post-offer drug screening, subject to applicable state law.

 

Wipro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Applications from veterans and people with disabilities are explicitly welcome.

 

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.