Business Analyst

Tata Consultancy Services•Addison, TX

fulltime

Research, Analyst, and Information Technology

About the role

Job Description Must Have Technical/Functional Skills

Credit Cards Banking: Deep understanding of Credit Card business flow and banking products with minimum
Regulatory Compliance: Strong knowledge on Cards regulatory processes, Anti-Money Laundering (AML) and Know Your customer (KYC) and Consent Order requirements
Requirements Engineering: Analyze and document complex functional and technical requirements for Credit Cards related legacy applications
Process Modeling: Map “As-Is” and “To-Be” workflows within Cards domain focusing on Consent order related work
Stakeholder Liaison: Act as primary point of contact between Product Owners, Technical Architects and IT Developments to analyze and create project requirements
Tools: Strong working knowledge with Jira/Confluence/SharePoint in an Agile/Scrum environment

Roles & Responsibilities

Act as the Lead Business Analyst within Agile delivery teams, owning end to end requirement management across multiple epics, features, and user stories in the Credit Cards domain
Elicit, analyze, and document business and functional requirements for Credit Cards domain
Work closely with business stakeholders, product owners, operations, and compliance teams to understand regulatory, customer, and operational needs within the Cards eco system
Translate business requirements into clear functional specifications, user stories, use cases, and acceptance criteria for IT delivery teams
Perform impact analysis for changes across upstream and downstream systems, including integrations with critical banking applications, regulatory systems, fraud systems, and external networks
Serve as the primary liaison between business and technology teams, ensuring shared understanding of requirements and priorities
Participate in Agile ceremonies (backlog grooming, sprint planning, reviews, retrospectives)
Support solution design discussions with architects and developers, ensuring functional integrity and business needs
Maintain end to end documentation including BRDs, FRDs, process flows, data mappings, and change logs
Support audits and regulatory reviews by providing clear traceability from business requirements to implemented solutions.
Drive the requirements refining for business analysis, including story decomposition, backlog refinement, sprint planning support etc.
Provide thought leadership on process optimization, system modernization, and digital transformation initiatives within Cards and Payments ecosystems
Perform cross system impact analysis for large initiatives, ensuring alignment across upstream and downstream Cards systems and integrations.
Maintain strong requirements traceability across epics, stories, te st cases, and releases to support audits and regulatory reviews.

Generic Managerial Skills, If any

Strong ability to manage senior stakeholders, including business leaders, product owners, and technology leadership, with confidence and credibility.
Skilled in expectation management, balancing business priorities, delivery constraints, and risk considerations
Ability to facilitate difficult conversations and drive consensus across cross functional teams
Excellent verbal and written communication skills, with the ability to articulate complex ideas clearly to both technical and non technical audiences
Proven ability to lead, mentor, and coach Business Analysts, fostering high performance and consistency across teams
Ability to create a collaborative, empowered Agile team environment, encouraging ownership and accountability
Strong organizational skills to manage dependencies, risks, and competing demands in an Agile environment
Strong decision making capability, with a focus on business value, risk, and long term outcomes

Salary Range: $80,000 to $90,000 per year

Qualifications: BACHELOR OF COMPUTER SCIENCE

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