Senior Consultant - GCS - Integration and Operations Support - Hyderabad

Deloitte•Hyderabad, Telangana, India

fulltime

Engineering and Information Technology

6+ years

About the role

Summary Position Summary Deloitte Global Consulting Services Business Area: Global Consulting Services

Pillar: Delivery

Sub-Pillar: Ascend

Role Title: Integration & Operations Support

Career Level: Senior Consultant

About The Team Global Consulting Services (GCS) works globally across practices and borders to support Deloitte’s Strategy, Risk & Transactions (SR&T) and Technology & Transformation (T&T) businesses. The team is focused on offerings our clients and people the global experience that’s essential in today’s world. Through GCS, we provide innovative solutions for cross-cultural, cross-border challenges our teams may encounter around the world. Leveraging leading-edge tools, methods, and resources, we deliver top-notch service that is applied locally while staying true to our global brand and core values.

Within Global Consulting Services, the Delivery pillar leads and empowers Member Firms and other Global areas to drive service delivery transformation and improve client delivery quality and efficiency.

Overview Of The Role The Delivery Platforms (Ascend) sub-pillar Integration & Operations support will play a pivotal role wherein the professional will help drive efficiencies and collaboration across all Enablement workstreams by developing standards (status reporting, stakeholder read-outs, etc.) to streamline processes and drive operational excellence to support seamless delivery of enablement initiatives.

Key Responsibilities Collaboration and Team Integration

Act as a central point of coordination across all Enablement teams, the Program PMO, Ascend wider teams, and GCS teams to ensure alignment and smooth communication.
Foster collaboration across teams by facilitating regular updates, sharing insights, and ensuring consistent messaging.
Support the integration of teams by aligning priorities, resolving operational challenges, and driving a unified approach to enablement initiatives.

Operational Support

Provide operational support to Enablement teams, ensuring they have the tools, resources, and processes required for successful delivery.
Coordinate with the Program PMO to align on timelines, deliverables, and key milestones for enablement initiatives.
Assist in preparing executive messages, updates, and stakeholder communications to ensure consistent and impactful messaging across the program.

Process Standardisation and Reporting

Develop and implement standards for status reporting, stakeholder read-outs, and operational workflows to streamline processes and drive efficiency.
Create and maintain reporting frameworks to track progress, performance, and key metrics across enablement initiatives.
Ensure reporting processes are accurate, efficient, and aligned with the strategic goals of the Ascend Program.

Coordination with Stakeholders

Collaborate with Enablement Leads, Program PMO, and GCS teams to gather updates, align on priorities, and ensure seamless execution of initiatives.
Act as a trusted advisor to stakeholders, providing clear and concise updates, insights, and recommendations.
Facilitate cross-functional meetings and discussions to ensure alignment and resolve any operational roadblocks.

Continuous Improvement

Leverage feedback and lessons learned to refine operational processes and frameworks, ensuring continuous improvement.
Identify opportunities to enhance collaboration and team integration, driving innovation and operational excellence.
Stay informed of best practices and emerging trends to optimise workflows and enablement processes.

Requisite Core Skills Reporting Development & Process Optimization

Proven experience in developing and maintaining reports and reporting solutions, with a focus on streamlining processes and improving efficiency.
Demonstrated success in streamlining reporting processes and implementing automation solutions.

Technical Skills & Data Visualization

Strong technical expertise in Tableau and Power BI, with the ability to design, develop, and maintain dashboards that provide actionable insights.
Advanced skills in Microsoft Excel and other reporting tools, with experience in automation and workflow optimization.
Strong understanding of data visualization best practices and the ability to create user-friendly dashboards for diverse audiences.
Familiarity with reporting requirements and workflows in a global or matrixed organization, preferably within a transformation programme like Ascend.

Data Analysis & Troubleshooting

Proficiency in data analysis and troubleshooting, with the ability to identify and resolve data issues to ensure reporting accuracy.
Experience troubleshooting data issues and maintaining reporting tools in a complex organizational environment.

Analytical & Problem-Solving Skills

Excellent problem-solving and analytical skills, with the ability to interpret data and provide meaningful insights.

Stakeholder Engagement & Collaboration

Effective communication and collaboration skills, with the ability to work closely with stakeholders to gather requirements and deliver tailored solutions.

Professional Skills

Proactive, self-motivated, ability to work independently with minimal guidance and manage multiple projects
Strong analytical, problem-solving, and critical thinking skills
Exceptional attention to detail, responsiveness, and strong track record of executing high-impact initiatives
Strong core consulting skills – i.e. research, financial analysis, business writing, including logical data structuring and proficiency in storyboarding techniques to derive meaningful insights

Qualifications, experience, work location, and timing We are looking for a passionate, high energy, and self-motivated individual who is accustomed to working independently and collaboratively on small and large projects in a close-knit team.

Work experience: 6+ years of relevant experience
Strong track record in reporting, data analysis, or business intelligence roles.
Location: Multiple Locations - Hyderabad/Bengaluru
Comfortable working with team members and stakeholders across geographies and time zones
Work hours: 11:00 AM – 8:00 PM or 02:00 PM – 11:00 PM (expected to be flexible with time zones)
Hybrid working: The individual is expected to come to the base office location at least 2 days a week as per the hybrid plan

Our purpose Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.

Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ways of thinking, ideas and perspectives, and bring more creativity and innovation to help solve our clients’ most complex challenges. This makes Deloitte one of the most rewarding places to work.

Professional development At Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state-of-the-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Explore DU: The Leadership Center in India .

Benefits To Help You Thrive At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financially—and live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you.

Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters.

Requisition code: 323281

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