This role is a sales position in the License Management Organization. License Management has the responsibility to ensure our customers are properly using their licensed software. Annually, Infor will audit our customers, and if a compliance issue exists, license management will then contact the customer and resolve the problem. This job does not require travel. It’s a quota carrying role, and compensation includes both a base salary and commissions. The License Manager works closely with the field sales teams to jointly resolve the customer’s compliance situation. Both are compensated at 100% each on any license resolution.
A Day in the Life Typically Includes:
* Contact 15 to 20 customers per day to review audit findings.
* Work with Deal Desk to draft order forms, amendments, addendums to send to customers to settle audit overages.
* Review contracts for the field to assist in assignments, etc.
* Collaborate with legal on redlines from customer.
* Work closely with field reps as part of overall sales strategy with customer.
Basic Qualifications:
* Empathy and the ability to convey to our customer.
* Experience working with compliance terminology.
* Experience speaking with C Level executives and legal teams.
* Experience presenting audit findings with customers.
* Legal Authorization to work permanently in the United States for any employer without requiring a visa transfer or visa sponsorship now or in the future.
Preferred Qualifications:
* Experience listening through a variety of situations and work through complex issues.
* Experience working with customers from all levels of an organization.
* Project management experience.
* Experience working with Infor or similar software company’s licensing and subscription services.
About Infor
Infor is where ambition meets impact. Join a global community of bold thinkers and innovators, where your expertise doesn’t just solve problems. it shapes industries, unlocks opportunities, and creates real-world impact for billions of people. At Infor, you’re not just building a career. you’re helping to build what’s next.
Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation.
For more information visit [1] www.infor.com
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Our Values
At Infor, we strive for an environment that is founded on a business philosophy called [1] Principle Based Management™ (PBM™) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization.
We have a relentless commitment to a culture based on PBM™. Informed by the principles that allow a free and open society to flourish, PBM™ prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees.
Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the [2] FAQ section.
Fraud Awareness
We have been made aware of unauthorized individuals posing as Infor recruiters, including some who have made fraudulent offers of employment. Please read our [3] guidelines and protect yourself from recruitment scams.
Fraud Privacy Policy
We value your privacy at Infor. You may access our privacy policy [4] here.
References
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1. http://https//www.kochind.com/about/business\-philosophy
2. https://www.infor.com/about/careers/faq
3. https://dam.infor.com/api/public/content/b45f298e1ab44b84ac898d759b2c21f7?v\=3994f5e9
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