We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.
Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.
Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.
Overview Join Instacart's Critical Response team, where a data-driven, user-first approach is used to identify patterns of misconduct or risk-related activities and take appropriate action. As a Temporary Critical Response Team Member, you will play a crucial role in ensuring the Instacart platform remains secure, safe, and stable for all users. This is a full-time hourly (non-salary) position.
The Trust and Safety organization at Instacart enforces policies and protocols that ensure compliance with local, state, and federal regulations, safeguarding the platform for customers, shoppers, and the company. The Critical Response Team handles complex user-centric issues, ensuring swift action is taken to maintain the integrity of the platform.
About The Job
About You Minimum Qualifications
Preferred Qualifications
Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here.
Offers may vary based on many factors, such as candidate experience and skills required for the role. Please read more about our benefits offerings here.
For US based candidates, the base pay ranges for a successful candidate are listed below.
CA, NY, CT, NJ
$27—$29 USD
WA
$26—$28 USD
OR, DE, ME, MA, MD, NH, RI, VT, DC, PA, VA, CO, TX, IL, HI
$25—$27 USD
All other states
$23—$24 USD
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