You're the engineer who maintains uptime for 50+ SaaS products when no one else has the map. We need DevOps engineers who can step into unknown AWS environments, restore order, and drive availability beyond 99.9% through genuine monitoring, automation, and root cause analysis. You'll break down complex projects into daily deliverables, deploy production-ready Python or JavaScript, and leverage AI as your assistant.
Most organizations talk about "the cloud" while manually tending servers. We're systematizing reliability across dozens of acquisitions where original teams have departed and documentation is incomplete. The challenge: you'll apply agents and current tooling to explore unfamiliar systems 5–10x faster, document your findings, and automate solutions so repeat incidents are eliminated. Rather than judging you on certifications and vendor badges, we'll observe how you debug in real time, produce a genuine 5-Whys analysis that identifies one preventable root cause, and create automations that withstand production conditions.
This isn't an L2 "follow the script" position. Here, you author the scripts, architect the deployment pipeline from development through staging to 10% and full rollout with soak periods and rollback conditions, and implement the monitoring that detects corner cases. You block risky changes before execution. You distinguish infrastructure issues you control from application bugs Engineering controls, and you route permanent resolutions to the appropriate team.
You'll operate at the engineering center of reliability, managing infrastructure initiatives, incident response with RCAs, and change requests accompanied by copy-paste-ready runbooks. If you've already run a substantial SaaS product and want to apply that practice across a portfolio, come forward. Bring expert AWS knowledge, production-quality coding ability, strict scope discipline, and daily, critical reliance on AI tooling. If you're prepared to maintain operational excellence, please apply.
What You Will Be Doing
What You Won’t Be Doing
DevOps Engineer Key Responsibilities
Basic Requirements
About Trilogy Hundreds of software businesses run on the Trilogy Business Platform. For three decades, Trilogy has been known for 3 things: Relentlessly seeking top talent, Innovating new technology, and incubating new businesses. Our technological innovation is spearheaded by a passion for simple customer-facing designs. Our incubation of new businesses ranges from entirely new moon-shot ideas to rearchitecting existing projects for today's modern cloud-based stack. Trilogy is a place where you can be surrounded with great people, be proud of doing great work, and grow your career by leaps and bounds.
There is so much to cover for this exciting role, and space here is limited. Hit the Apply button if you found this interesting and want to learn more. We look forward to meeting you!
Working with us This is a full-time (40 hours per week), long-term position. The position is immediately available and requires entering into an independent contractor agreement with Crossover as a Contractor of Record. The compensation level for this role is $50 USD/hour, which equates to $100,000 USD/year assuming 40 hours per week and 50 weeks per year. The payment period is weekly. Consult www.crossover.com/help\-and\-faqs for more details on this topic.
Crossover Job Code: LJ-5236-GB-London-DevOpsEngineer.002
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