About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.
At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.
Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.
Job Description Global Endpoint Operations manage the Endpoint Systems that connect the Visa’s Client globally to all Core Systems and services at Visa Data Centers. The team is responsible for all technical support, Change Execution, Problem and Incident management. The administrator is responsible to ensure high availability and drive better systems monitoring and performance investigations. This includes working in partnership with other O&I teams as well as working with client’s endpoints, vendors and development teams to continuously drive higher availability and reduction of service impacts.
Essential Functions
As we reimagine work, it’s important to find a balance between flexibility, collaboration and ensuring best-in-class availability for our Global Operations team. To that end, GO shift employees will have up to 3 flex shifts per month, pending scheduling and manager discretion.
This is an on-site position. An on-site position must be consistently performed at an assigned Visa office location and require daily commute to the office location.
Qualifications Basic Qualifications Bachelors degree, OR 3+ years of relevant work experience Preferred Qualifications 2 or more years of work experience 1 year experience in Linux System Administration or certifications on Linux system Working Experience in IT Operations and Project Delivery Ability to effectively perform problem isolation and resolution of critical systems to have the least amount of impact and downtime. Outstanding customer service skills and a dedication to the customer service experience. Must be result-oriented and constantly looking for new ways to improve efficiency and productivity. Project Coordination and planning experience. Must exercise a reasonable amount of independent judgment under minimum supervision. Ability to assess and analyze technical situations and provide viable alternatives Must be a self-starter and pick up new skills and knowledge Basic programming and scripting knowledge in Bash, Python or and Perl A keen interest to learn new skills and technology through online resource. Comfortable working on a 10-12-hour shift schedule
Visa is an EEO Employer Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
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