Organization, Workforce & Change Senior Consultant

Deloitte•Richmond, VA

fulltime

Business Development and Sales

4+ years

About the role

Our Human Capital practice is at the forefront of transforming the nature of work. As converging forces reshape industries, our team uniquely addresses the complexities of work, workforce, and workplace dynamics. We leverage sector-specific insights and cross-domain perspectives to help organizations tackle their most challenging workforce issues and align talent strategies with their strategic visions. Our practice is renowned for making work better for humans and humans better at work. Be part of this exciting era of change and join us on this transformative journey.

Recruiting for this role ends on July 31, 2026

Work you'll do Our Senior Consultants deliver insightful, data-powered strategies and actionable recommendations that help clients address their most complex business challenges. You'll collaborate with cross-functional teams-working alongside leaders and professionals with diverse backgrounds, experiences, and perspectives. We foster a collaborative, inclusive culture that values diversity and leverages our collective talent to deliver lasting value through strategic and operational improvements.

At Deloitte, we tackle challenges across strategy, operations, financial management, supply chain, innovation, and growth, aiming to enhance our clients' business performance, productivity, and sustained profitability. As part of our team, you will play a key role in shaping clients' roadmaps for the future-harnessing AI and data-driven solutions not only to solve technical challenges but to drive the behavioral and cultural changes essential for successful business transformation and achievement of strategic objectives.

Responsibilities include, but are not limited to:

Advise Leading Clients: Collaborate with industry-leading organizations to guide their strategic decision-making, organization-wide enhancements, and initiatives aimed at increasing productivity, performance, and long-term profitability.
Drive Business Transformation: Employ a "business first" mindset across functional and industry topics to deliver client-focused solutions, drive strategic transformation, and architect innovative operating models.
Analyze and Solve Complex Problems: Exercise strong analytical and critical thinking skills to tackle complex business problems, interpret data-driven insights, and effectively communicate findings to clients.
Embrace Ambiguity and Innovation: Thrive in dynamic environments by embracing ambiguity, forging your own path, and innovating new processes, tools, and experiences that address evolving business challenges.
Assess and Shape Organizational Culture: Utilize behavioral tools and methodologies to assess readiness, evaluate cultural impacts, and inform strategies for successful change adoption.
Enable User Adoption: Design and deliver user adoption programs, including the development of learning strategies, training plans, and supporting materials such as user guides, eLearning modules, and job aids.
Leverage Emerging Technologies: Apply innovative technologies-including AI-powered tools-to enhance change management and communication activities for greater impact.
Deliver Project Excellence: Support cross-functional teams utilizing industry-leading project management and Agile delivery principles to ensure successful execution and project outcomes.
Foster Client Partnership: Partner with client stakeholders to identify and assess change impacts, manage risks, and develop tailored mitigation plans to ensure project success.
Contribute Beyond Client Work: Participate in internal initiatives such as practice development, proposal writing, recruiting, eminence building, and community engagement, demonstrating breadth and depth as a well-rounded "best athlete" consultant.

The Team Our Organization, Workforce & Change Offering shapes market-leading strategies and delivers impactful change to generate client value through the workforce. Leveraging data-driven insights and exceptional execution, our professionals collaborate globally to develop effective, people-centered solutions. We align client strategies with executive visions using innovative frameworks that enhance HR service delivery, drive operational excellence, and reimagine the HR brand.

Qualifications Required:

Bachelor's degree
Minimum four (4) year of professional experience in Organizational Design, Workforce Strategy, Leadership Strategy, and/or Learning Strategy in a consulting or industry role.
Minimum four (4) year of experience developing and executing communication plans.
Minimum four (4) year of experience developing presentations using Microsoft Office Suite, demonstrating proficiency in PowerPoint (e.g., data visualization, storytelling) and in Excel (e.g., pivot tables, complex formulas).
At least 2+ years of experience in facilitation and oral and written communication with the ability to engage leaders and teams at all levels.
Ability to travel up to 50% on average, based on the work you do and the clients and industries/sectors you serve.
Limited immigration sponsorship may be available.

Preferred:

Proven experience with prompting and/or building Custom GPTs in a workplace environment.
Active membership in at least 1 Human Capital-related professional organization; completion of at least 1 relevant course or certification; or attendance at a minimum of 1 industry conference or workshop within the past year.

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $118,700 to $218,600.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

Possible Locations: Atlanta, Austin, Baltimore, Boston, Charlotte, Chicago, Cincinnati, Cleveland, Columbus, Costa Mesa, Dallas, Denver, Detroit, Hartford, Houston, Indianapolis, Jacksonville, Kansas City, Las Vegas, Los Angeles, McLean, Miami, Minneapolis, Morristown, Nashville, New Orleans, New York, Philadelphia, Pittsburgh, Portland, Raleigh, Richmond, San Antonio, San Diego, San Francisco, San Jose, Seattle, St. Louis, Stamford, Tampa, Tempe

Information for applicants with a need for accommodation: https://www2\.deloitte.com/us/en/pages/careers/articles/join\-deloitte\-assistance\-for\-disabled\-applicants.html

For more information about Human Capital, visit our landing page at: https://www2\.deloitte.com/us/en/pages/careers/articles/join\-deloitte\-human\-capital\-consulting\-jobs.html

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