Vice President Experience Design - Operations
JPMorganChase•Mumbai, Maharashtra, India
fulltime
Product Management and Marketing
5+ years
Job Description We have an exciting opportunity for you to shape the future of user experience as an Experience Design Lead, Vice President. Join us to drive impactful design strategies and enhance customer and employee experiences.
As an Experience Design Lead, Vice President within the Operations team, you play a pivotal role in shaping user experiences across our products and services for customers and employees. You will leverage your expertise in user experience design and the financial services industry to identify gaps, solve complex problems, and make informed recommendations for enhancing customer experiences.
Job Responsibilities
Required Qualifications, Capabilities, And Skills
Preferred Qualifications, Capabilities, And Skills
ABOUT US JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About The Team Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.