Design Director

Job Description TCS Interactive pairs world-class design thinking with enterprise grade engineering. We turn the systems Fortune 100 companies already run data, AI, commerce, personalization—into digital products and experiences that move markets. Our ambition: products recognized by D&AD, Cannes, and Apple Design Awards for craft. And by the clients who see eight-figure returns.

We've already shipped for brands like Verizon Fios TV, Virgin Australia, New York Road Runners (the world's biggest running organization and host of the NYC Marathon), and ITV's UK streaming platform—digital products that reach millions. Now we're expanding the design leadership in New York to match the ambition.

You'll be a senior design leader in our flagship New York Design Studio, working directly with the Executive Design Director to pitch, win, and deliver end-to-end digital product design—apps, platforms, experiences—that set the standard for what enterprise innovation looks like.

This is a builder role. In the early phase of growing our NYC Studio, you'll spend roughly 70-80% of your time contributing to new business development: pitching, prototyping, winning work. And 20-30% leading delivery on complex engagements. As the studio grows, that ratio inverts: more making, less pitching. You're helping build the book of business you'll eventually run.

What You'll Do New Business Development (70-80% early, decreasing as studio grows) You'll be a critical voice in how we show up in the market.

Partner with the Executive Design Director to develop pitch concepts, prototypes, presentations and workshops that demonstrate design-led thinking.

Help translate client problems into product opportunities. You understand how CDOs and Heads of Product think, and you can articulate how design solves their business challenges.

Use AI to visualize faster and explore more possibilities in pitch development: pre-viz, rapid prototyping, concept iteration.

Build your profile in ways that support the studio's reputation. Write, speak, share work. Your expertise is a credibility signal.

When we win, you run the work.

Direct complex digital product engagements: apps, web platforms, service experiences, AI-native products, and connected ecosystems.

Design products with intelligence at their core: conversational interfaces, personalization engines, recommendation systems, agentic workflows. You understand what AI can and can't do, and you design accordingly.

Own the craft: interaction design, visual systems, motion, accessibility, responsive behavior. AI accelerates production—it doesn't replace taste.

Serve as a primary design voice with client stakeholders. Presenting in steering committees, leading design reviews, and building relationships with VPs and Heads of Product.

Translate client business challenges into design opportunities. You understand that enterprise clients operate with real constraints—compliance requirements, legacy system integration, stakeholder complexity—and you see those constraints as design problems to solve, not obstacles to resent.

What You've Done 10+ years in digital product design, with 5+ years leading design on complex engagements at agencies, consultancies, or in-house product teams that ship.

Portfolio of shipped products at scale Apps, platforms, digital experiences that reached millions of users and moved business metrics. Show work that changed outcomes, not just won awards.

Client-facing credibility. You've presented to senior stakeholder's VPs, CDOs, Heads of Product—and earned their trust through your craft and strategic thinking.

AI fluency. You've shipped at least one product with AI at its core. Not just used AI tools, but designed experiences where intelligence was a feature. You have a point of view on what AI changes for design and what it doesn't.

What Sets You Apart You've shipped innovative, first-of-kind products—not just incremental improvements.

Your work has been recognized—D&AD Pencils, Cannes Lions, Apple Design Awards, Fast Company Innovation by Design, Webby Awards—or equivalent recognition that required surviving rigorous peer review, not just a submission fee.

You'll Thrive Here If You're a maker who gets energy from shipping great products, not just concepting them.

You've designed and shipped products for complex, regulated industries—finance, healthcare, enterprise.

You believe design should drive business outcomes, not just look good in the portfolio.

You've contributed to pitches where design was the differentiator. You know how to build a prototype that wins a room.

What TCS Interactive Brings Scale without the startup risk. TCS is a $30B company with 600,000+ professionals. You get enterprise resources, global delivery capability, and access to 1,200+ Fortune 500 client relationships—without the uncertainty of a startup.

Location: New York, NY Onsite

Salary Range is $138,720-$208,080 a year