Business Process Analyst, Advisor

Remote Work: Hybrid Overview: At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer’s and partner’s needs and solve their challenges.

Being a part of Zebra Nation means you are seen, heard, valued, and respected. Drawing from our unique perspectives, we collaborate to deliver on our purpose. Here you are a part of a team pushing boundaries today to redefine the work of tomorrow for organizations, their employees, and those they serve.

You'll have opportunities to learn and lead in a forward-thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about – locally and globally.

Come make an impact every day at Zebra.

Business Process Analysts are responsible for the integrity of Zebra's internal business processes in the assigned business unit/area they are affiliated with. They ensure our business is run effectively, efficiently and in support of delivering against our commitments internally and externally to our customers, partners and regulatory bodies.

Responsibilities:

• Plans, performs and implements the most complex process improvement initiatives (such as Lean or Six Sigma). Projects may span business units or require significant cross functional alignment or involvement. Assignments often include designing process from scratch in emerging functional organizations or business units
• Works proactively to identify and suggest opportunities to improve process effectiveness and efficiency is assigned BU
• Conducts root cause analysis of process failures
• Captures current challenges, desired outcomes and recommendations
• Documents agreements and owns drafting and revision of new/updated business processes in assigned business unit
• Understands upstream, downstream and work tools impacts to process change. Can recommend solutions to minimize impacts
• May train incumbent employees in new process flow/requirements
• Measures and reports on success of new/revised processes in the BU. Reporting may include presentations to mid to senior level or executive audiences
• Provides consultation on the use of re-engineering techniques to improve process performance and product/service quality
• Performs cost and benefit analyses
• May coach/mentor or oversee the work of less senior BPAs, acting as a resource and escalation point

Qualifications: Minimum Requirements:

• 8+ years experience
• Bachlor's degree

Preferred Requirements:

• Master's degree preferred
• Six Sigma Black Belt preferred or in progress
• Strong facilitation skills, including conflict management
• Demonstrated expert knowledge with functional processes in assigned BU. Preferred - some experience as an incumbent worker
• Demonstrated expert knowledge/experience using basic change management principals and approaches. Formal training preferred

Zebra is an equal opportunity/affirmative action employer committed to a diverse and inclusive workplace All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, disability and protected veteran status or any other basis prohibited by law. If you are an individual with a disability and need assistance in applying for a position, please contact us at workplace.accommodations@zebra.com .

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We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Zebra is a federal contractor and is committed to an alcohol and drug free workplace. As a result, all U.S. based employees are subject to the Drug and Alcohol Free Workplace Policy and Procedure.

To all recruitment agencies: Zebra does not accept agency resumes. Please do not forward resumes to Zebra employees or any other team members. Zebra is not responsible for any fees related to unsolicited resumes and direct engagement with Zebra employees. Zebra Total Rewards includes more than just pay and is structured to meet the needs of our changing global business and evolving talent. We are committed to providing our employees with a benefits program that is comprehensive and competitive – including healthcare, wellness, inclusion networks, and continued learning and development offerings. We offer community service days, in addition to the traditional insurances, compensation, parental leave, employee assistance program and paid time off offerings depending on the country where you work.

Salary: USD 110000.00 - USD 115000.00 Yearly

Salary offered will vary depending on your location, job-related skills, knowledge, and experience.

Additionally, all Zebra roles are eligible for cash incentive programs. For example, sales roles have additional opportunity to earn substantial variable compensation tied to quota achievement. In most other roles, the Zebra annual cash incentive program links Company and individual performance together. Some roles may also be eligible for long-term incentive equity awards.

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