Director, Pre-Sales Adobe Customer Solutions, EMEA
Adobe•London, England, UK
fulltime
Sales and Business Development
8+ years
Our Company Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.
We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!
As the Director of Pre‑Sales for Adobe Customer Solutions (ACS) in EMEA , you will shape the strategy and execution of one of Adobe’s most important growth engines. Adobe Customer Solutions (ACS) provides a new generation of post‑sales services that deliver measurable business outcomes across: Teach me (Premium Learning Services, Advice me (Ultimate Success), Build with me (Integrated Services) and Build for me (Consulting Services).
In this role, you will lead and scale a high‑performing team of Business Architects and Solution Architects across EMEA supporting ACS sales. Your mission is to ensure ACS service offering is strategically positioned early in the sales cycle, clearly articulating the value and outcomes of Adobe’s post‑sales solutions.
You will partner closely with Adobe’s license sales teams to drive customer discovery, build consulting scopes, design digital maturity roadmaps, and present actionable recommendations to senior executives.
Success requires hitting services bookings targets, driving strong proposal conversion rates, building a robust forward‑looking pipeline aligned with Adobe innovation, and ensuring seamless execution within Adobe’s “One ACS” go‑to‑market model.
Key Responsibilities
What You Need To Succeed
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