Itron is innovating new ways for utilities and cities to manage energy and water. We create a more resourceful world to protect essential resources for today and tomorrow. Join us.
As a Senior Program Manager in Itron’s Professional Services team, you will lead customer success across the full lifecycle—from pre‑sales scoping through implementation, adoption, and expansion. You will partner with utility customers to understand their goals, build trusted executive relationships, and guide cross‑functional teams toward measurable, shared outcomes.
You will collaborate closely with Sales, Services, Product, Engineering, and Support teams while advocating internally for customer needs to deliver innovative, customer‑aligned solutions. This role requires strong leadership, inclusive collaboration, and the ability to inspire diverse global teams.
Focused on Itron’s Distributed Energy Management portfolio, this position emphasizes DERMS programs and technologies. Candidates with end‑to‑end DERMS program experience and familiarity with the DERMS market will be well positioned for success.
Duties And Responsibilities
Required Skills & Experience
Preferred Skills & Experience
Education: Bachelor's degree in related field or equivalent experience.
Physical Demands: This is a typical office job, with no special physical requirements or unusual work environment.
Benefits Info This position also includes a competitive benefit package including; financial, social, health and wellbeing programs, paid vacation, 401k matching, employee stock purchase program, hybrid work schedule, and more! This position is eligible for our annual bonus program.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills and experience and may vary by location. San Jose, CA: The base salary is $125,000 – $230,000.
Itron is committed to building an inclusive and diverse workforce and providing an authentic workplace experience for all employees. If you are excited about this role but your past experiences don't perfectly align with every requirement, we encourage you to apply anyway. In the end, you may be just who we are looking for!
The successful candidate's starting wage will be determined based on permissible, non-discriminatory factors such as skills and experience.
Itron is proud to be an Equal Opportunity Employer. If you require an accommodation to apply, please contact a recruiting representative at 1-800-635-5461 or email Accessibility@itron.com.
Itron is transforming how the world manages energy, water and city services. Our trusted intelligent infrastructure solutions help utilities and cities improve efficiency, build resilience and deliver safe, reliable and affordable service. With edge intelligence, we connect people, data insights and devices so communities can better manage the essential resources they rely on to live. Join us as we create a more resourceful world: www.itron.com
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