Program Analyst, Senior

Company Qualcomm Technologies, Inc.

Job Area Operations Group, Operations Group > Program Analyst

General Summary Assists with program development and implementation through managing processes, procedures, and tools that improve efficiencies. A Program Analyst coordinates across teams and monitors timelines, budgets, risks, and priorities to achieve program progress. Typically, a program needing a Program Analyst will be of significant size and will require expertise related to the development of project management mechanisms.

Minimum Qualifications

• Associate's degree in Business Administration, Management, Computer Science, Engineering, Computer Science, or related field.

OR

High School Diploma or equivalent and 1+ year of relevant work experience.

Preferred Qualifications

• Bachelor's degree in Business Administration, Management, Engineering, Computer Science, or related field.
• 3+ years of experience creating, scheduling, and maintaining program plans or related experience.
• 2+ years of experience with program management tools.

Principal Duties And Responsibilities

• Regularly coordinates with internal customers and 3rd parties on complex hardware programs to identify and meet demand, track and communicate program status updates, and ensure compliance with processes and guidelines.
• Prepares chipset and platform status for core meetings under guidance of the Chipset/Hardware Program Managers and documents key discussion points, project plan changes, and stakeholder needs.
• Contributes to and updates project plans to support hardware planning, build, and distribution, including logistic, on large programs. This includes managing the priorities, timelines, critical tasks, and stakeholder identification for each task. Tracks the progress and execution of chip and platform deliverables to ensure deadlines are met, and identifies and escalates issues that may impact deadlines.
• Manage Hardware Test Platform builds by working with the Hardware Engineering support teams and internal manufacturing facility. This includes demand collection and vetting, allocations and distributions. Manage through any build disruptions and capacity constraints during the course of the project.
• Collects, compiles, monitors, and maintains budget data, identifies potential issues, and communicates to the Chipset/Hardware Program Manager.
• Coordinates chipset and platform allocations and deliveries by following proper project management practices with some guidance from the Chipset/Hardware Program Manager.
• Manages and communicates changes in program timelines, priorities, and deliverables to stakeholders.
• Identifies risks and issues in limited capacity that occur throughout the program lifecycle, communicates issues to the Hardware Program Manager, and identifies team members needed to determine a solution.
• Gathers, analyzes, and interprets data and program metrics using advanced tools (e.g., macros, pivot tables, charts, graphs) and resolves inconsistencies.
• Maintains and updates databases using advanced aspects of data management tools (e.g., Excel, agile).
• Synthesizes moderately complex data and metrics into a summary of key trends, risks, and changes, and presents results into a report that can be easily understood by key stakeholders.
• Gathers feedback and implements improvements to assigned planning processes, tools, and methods.
• Requires a flexible work schedule, regularly shifting some work to early morning or evening hours to interface with teams in Asia.

Level Of Responsibility

• Working independently to complete multiple parallel tasks with some supervision.
• Providing some supervision/guidance to others.
• Making decisions that are moderate in impact; errors may have relatively minor financial impact or affect on projects, operations, or customer relationships; errors may require involvement beyond immediate work group to correct.
• Using verbal and written communication skills to convey information that may be somewhat complex to others who may have limited knowledge of the subject in question. May require basic negotiation and influence, cooperation, tact, and diplomacy, etc.
• Completing most tasks with multiple steps which can be performed in various orders; some planning and prioritization must occur to complete the tasks effectively; mistakes may result in some rework.
• Exercising creativity to draft original documents, imagery, or work products within established guidelines.
• Using deductive problem solving to solve moderately complex problems; most problems have defined processes of diagnosis/detection; some limited data analysis may be required.

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Pay Range And Other Compensation & Benefits $35.19 - $52.79

The above pay scale reflects the broad, minimum to maximum, pay scale for this job code for the location for which it has been posted. Even more importantly, please note that salary is only one component of total compensation at Qualcomm. We also offer a competitive annual discretionary bonus program and opportunity for annual RSU grants (employees on sales-incentive plans are not eligible for our annual bonus). In addition, our highly competitive benefits package is designed to support your success at work, at home, and at play. Your recruiter will be happy to discuss all that Qualcomm has to offer – and you can review more details about our US benefits at this link.

If you would like more information about this role, please contact Qualcomm Careers.