Enterprise Architect - Corporate Digital & CRM

From an enterprise architect perspective, we are seeking individuals who:

• Have 20+ years experience in technology roles, including:

• Solution Architecture experience 5-10+
• Engineering / Platform engineering experience 10-15+

• Strong understanding of our risk & control framework, and practical experience of governing against standards & controls
• Exceptional communication skills with ability to communicate clear strategy & roadmap up to ExCo levels, both business and technology stakeholders and to technology architecture & engineering communities
• Experience of 3rd party vendors and products – including RFI/RFP, ROI, Value
• Enterprise experience – ability to navigate a large organisation, leverage CTO, Infrastructure Services, Central Platform teams and supporting Global business
• Enterprise Agile – understanding of the role of architecture in a scaled agile framework
• Relevant domain knowledge with exposure and expertise in related products / technology
• Corporate Digital & CRM

• Identity & Access Management
• Permissions / OPA
• Web, Mobile & API Channels
• Internet Facing Environments
• Salesforce – Sales & Servicing
• Cloud Infrastructure (AWS / Container Platforms)

Purpose of the role To develop, and evolve the banks technology architecture through relevant solutions, strategies and execution plans aligned to and prioritized by business and technology objectives, including the development, evolution and adoption of foundational platforms and products.

Accountabilities

• Development, evolution and implementation of the banks technology architecture and strategies aligned to the business and technology objectives, unlocking execution and run.
• Collaboration with stakeholders, including Enterprise Architecture teams and other developers to provide subject matter expertise and share knowledge to foster continuous improvement, and clients to understand and deliver on their technical needs.
• Motivation and leadership of a diverse collection of technologists, business and operations teams and enterprise leaders, with goal to align business & technology strategy & standards, identifying opportunities and connecting people.
• Assessment of new technologies to address current and future business needs, through a combination of curiosity and problem-solving skills.
• Determination of the optimal solutions while balancing continuous requirements imposed by compliance, governance, security and funding, through deep understanding of the business and customer outcomes and maintaining a strong and steady grasp on the underlying technologies.
• Monitoring and analysis of the performance, resiliency and stability of applications to identify and resolve issues and communicate and document key findings to stakeholders.
• Compliance with applicable regulatory standards and identification of industry developments that may impact the banks operations and controls to enhance the banks application portfolio.
• Support of engineering and architecture community initiatives to mentor team members, streamline operations, share and grow knowledge.

Director Expectations

• To manage a business function, providing significant input to function wide strategic initiatives. Contribute to and influence policy and procedures for the function and plan, manage and consult on multiple complex and critical strategic projects, which may be business wide..
• They manage the direction of a large team or sub-function, leading other people managers and embedding a performance culture aligned to the values of the business. Or for an individual contributor, they lead organisation wide projects and act as deep technical expert and thought leader, identifying new ways of working and collaborating cross functionally. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions..
• Provide expert advice to senior functional management and committees to influence decisions made outside of own function, offering significant input to function wide strategic initiatives.
• Manage, coordinate and enable resourcing, budgeting and policy creation for a significant sub-function.
• Escalates breaches of policies / procedure appropriately.
• Foster and guide compliance, ensure regulations are observed that relevant processes in place to facilitate adherence.
• Focus on the external environment, regulators, or advocacy groups to both monitor and influence on behalf of Barclays, when appropriate.
• Demonstrate extensive knowledge of how the function integrates with the business division / Group to achieve the overall business objectives.
• Maintain broad and comprehensive knowledge of industry theories and practices within own discipline alongside up-to-date relevant sector / functional knowledge, and insight into external market developments / initiatives.
• Use interpretative thinking and advanced analytical skills to solve problems and design solutions in often complex/ sensitive situations.
• Exercise management authority to make significant decisions and certain strategic decisions or recommendations within own area.
• Negotiate with and influence stakeholders at a senior level both internally and externally.
• Act as principal contact point for key clients and counterparts in other functions/ businesses divisions.
• Mandated as a spokesperson for the function and business division.

All Senior Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.