Customer-CS&D-Sales Excellence-Consultant
Deloitte•Hyderabad, Telangana, India
fulltime
Other
2+ years
Summary Position Summary Customer The Customer Team empowers organizations to build deeper relationships with customers using innovative strategies, advanced analytics, GenAI, transformative technologies, and creative design. We support Deloitte client service teams in enhancing customer experiences and driving sustained growth. Our work includes customer and commercial strategy, digital product innovation, marketing, commerce, sales, and service.
We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects—balancing business strategy, technology, creativity, and ongoing managed services. We address critical challenges for customers, partners, constituents, and the workforce. Our Business Process as a Service (BPaaS) offerings help organizations streamline operations and improve efficiency through scalable, technology-enabled managed insights that drive transformation and operational excellence .
Position Summary Level: Consultant As a Consultant, you will individually deliver high-quality work within agreed timelines. Depending on the project, you may mentor or guide junior team members and coordinate with onsite/offshore teams to understand functional requirements.
Work You’ll Do
The Team The Customer Strategy & Design (CS&D) team is a key part of Deloitte’s Customer portfolio. We help organizations reimagine customer engagement, drive growth, and deliver enhanced experiences across the customer lifecycle. Our team operates at the intersection of strategy, design, and digital transformation, and includes strategists, designers, analysts, and industry experts.
We partner with C-level leaders to solve complex challenges, such as launching new ventures and redefining go-to-market strategies. Our solutions are designed to deliver measurable impact and meaningful customer outcomes from insight to execution.
Qualifications Must-Have Skills / Experience / Certifications
Good-to-Have Skills / Experience / Certifications
Education
Location
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Requisition code: 300271