Summary
In Places, we don’t sit back and let things happen, we make things happen, and we do this in service to all Apple employees and customers. Our team is a diverse and nimble group that manages Apple’s corporate and retail workplaces and workplace services. We develop and manage Apple’s global real estate portfolio, lead all related capital construction projects, provide outstanding facilities and site services, develop and lead sustainability initiatives to reduce the environmental impact of all Apple facilities, including commute and renewable energy programs, and do everything we can to ensure the health and safety of all Apple personnel, facilities, and customers in our facilities around the world.
We are seeking an experienced, collaborative, and service-oriented professional to join our team as a Facilities Manager to act as the primary liaison for workplace operations and services, ensuring an exceptional and seamless workplace experience.
Description
This is a fantastic opportunity for a Facilities Manager to become a central figure in enabling and supporting exceptional experiences, in customer facing spaces within our primary building. You will be the go-to expert for operational excellence across these unique environments, ensuring every collaboration has the seamless facilities support it needs to succeed. While focused on this key location, this role is also an integral part of a wider team, providing essential facilities support to other Apple buildings as needed. Partnering closely with various cross-functional teams, you'll manage sophisticated facilities processes, communicate vital updates, and implement building-wide standards that elevate the workplace experience for all occupants, particularly those driving our creative initiatives. This role reports to the UK Site Lead.
Responsibilities
- Manage the facilities aspects of dynamic space configurations, including furniture, equipment placement, and layouts, to ensure optimal functionality and visual appeal for diverse event needs.
- Coordinate complex facilities-related relocations, reconfigurations, and occupancy changes across event, lab, and office environments, minimizing disruption and maximizing efficiency.
- Ensure visual and functional consistency across all managed spaces.
- Serve as the primary facilities resource and central point of contact for employees, and building operations in assigned locations.
- Demonstrate flexibility to work outside of standard business hours when operational needs or event support requires.
- Proactively partner with stakeholders to deeply understand their facilities requirements, ensuring the building environment and services are optimally prepared for all events, and special projects.
- Collaborate closely with internal Places teams (e.g., Space Planning, Project Management, EH&S) to deliver integrated facilities solutions.
- Cultivate and maintain exceptional relationships with a wide range of stakeholders, adeptly managing diverse needs and competing priorities, and fostering an inclusive environment by respecting differences and demonstrating curiosity to learn.
- Communicate facility updates, event-related information (from a facilities perspective), and potential disruptions clearly and proactively to occupants.
- Champion the needs of our occupants, consistently ensuring an outstanding workplace experience and proactively advocating for continuous service enhancements.
- Leverage Integrated Workplace Management Systems (IWMS), service request platforms, and productivity software (e.g., MS Office, iWork) to efficiently track, manage, and report on facilities services.
Minimum Qualifications
- Demonstrated experience in workplace management or facilities operations, ideally within a dynamic multinational environment.
- Demonstrated experience working effectively with external contractors and vendors.
- Proficiency with Integrated Workplace Management Systems (IWMS), service request platforms, and productivity software (e.g., MS Office, iWork, and cloud collaboration tools).
- Proven ability to build and maintain strong relationships across all levels of an organization, coupled with exceptional verbal and written communication skills.
- Experience successfully managing multiple stakeholders, projects, and competing priorities simultaneously.
- Strong organizational skills, meticulous attention to detail, and excellent time-management capabilities.
- A proactive and solution-oriented approach to challenges.
Preferred Qualifications
- Demonstrated experience thriving in fast-paced, high-growth environments with the agility to adapt to shifting priorities.
- Exceptional critical and creative thinking skills, applied to streamline operations and continuously enhance the workplace experience.
- A naturally proactive, service-first attitude with a proven ability to collaborate seamlessly across functions and passionately advocate for internal customers.
- A Bachelor’s Degree in Facilities Management, Business Administration, or a related field.
At Apple, we’re not all the same. And that’s our greatest strength. We draw on the differences in who we are, what we’ve experienced and how we think. Because to create products that serve everyone, we believe in including everyone. Therefore, we are committed to treating all applicants fairly and equally. As a registered Disability Confident employer, we will work with applicants to make any reasonable accommodations. Apple will consider for employment all qualified applicants with criminal backgrounds in a manner consistent with applicable law. Learn more
