Introduction
IBM Systems helps IT leaders think differently about their infrastructure. IBM servers and storage are no longer inanimate - they can understand, reason, and learn so our clients can innovate while avoiding IT issues. Our systems power the world’s most important industries and our clients are the architects of the future. Join us to help build our leading-edge technology portfolio designed for cognitive business and optimized for cloud computing.
Your Role And Responsibilities
In this role, you’ll be member of a small team that provide crucial support to our worldwide development and customer support teams.
The role will involve the day to day support of a large data centre like environment, that we use to develop and support our products.
You will have hands on access to our products, technologies and tools needed to build development and test configurations needed to develop and test our products. You will have the opportunity to work with and support colleagues from multiple time zones.
You Will
Provide local support for colleagues who will be remotely accessing configurations at the IBM Hursley location
Design and build of configurations using the latest fibre channel, ethernet and storage technologies
Ensure the data centre environment is safe and well-ordered
Support the management of the lab inventory
Support incoming and outgoing shipments of hardware
Responsibilities Include, But Are Not Limited To
Ensuring the data centres are safe and tidy, reporting any issues observed
Assisting in the hardware build of new products
Supporting our worldwide teams request for configuration changes within test configurations within the data centres
Managing h/w and component inventory within the data centres
Supporting incoming and outgoing shipments to/from our partners and WW teams
Required Technical And Professional Expertise
Experience working with Excel - Experience installing Linux & VMware
Accurate and timely record keeping
Able and willing to safely move large and heavy hardware
Experience working within a data centre environment
Preferred Technical And Professional Experience
Experience working with servers, storage and networking technologies
Able to install data and power cables in a safe and tidy manner
Experience installing and removing hardware within 42U rack cabinets
Experience administering and supporting Linux & VMware
ATS Match is available
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