Director-Security Services

American Express•New York, NY

fulltime

Other

13+ years

About the role

At American Express, our culture is built on a 175-year history of innovation, shared

values

and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

This position is responsible for supervising all Security Services activities and personnel within an assigned geographic area. The incumbent will provide support for business operations through effective management of security operations. The position is also expected to work diligently with local management, local law enforcement and service establishments to develop and implement proactive procedures and programs. Assist with Executive Protection duties as required. Develop, communicate and enforce security policies and procedures for employees, contractors, vendors, and visitors.

Core Responsibilities:

Leadership:

Provide leadership for a team of security professionals located throughout the assigned geographic area including review of security operations, policies and procedures.
Manage and maintain effective working relationships at the highest level with various business partners and local law enforcement agencies throughout area of responsibility.
Develop process improvements and implement where applicable. Plan and monitor expenditure within a defined budget.

Physical Security:

Provide advice and guidance on security and security-related matters to senior business leaders.
Ensure safety and security of all employees, contractors, vendors, and visitors in a defined geography.
Maximize the use of limited resources through continuous review of all security functions, including physical security measures, equipment, and personnel. Identify areas of vulnerability and develop/implement proactive plans and programs to address these areas and support the changing needs of the business.
Supervise and coordinate with contract security to ensure security officers are managed effectively, including facility access, monitoring alarm systems and surveillance equipment, etc.
Manage and/or participate in the local Crisis Response Team.
Conduct security audits and physical site reviews (PSRs) as well as risk assessments for potentially new sites/facilities. Prepare PSR reports and relevant documentation.

Executive Protection :

Effectively collaborate with the Executive Protection team and assist with Event Planning activities as needed.

Autonomy/Problem Solving & Decision Making:

The incumbent requires the ability to determine and establish appropriate levels of security coverage, foresee issues and plan responses for any security related events that may occur.
Possess strong leadership skills to effectively manage emergency situations.
Must be able to work independently while keeping the Vice President Security Services apprised of situations as they may occur.

Qualifications:

A thorough and advanced understanding of physical security and executive protection.
The successful candidate must maintain a regular physical presence at our company’s Global Headquarters in New York City (expectation is five days per week or as required by operational responsibilities) and maintain 24/7/365 on-call availability to respond to emergent security incidents or operational needs.
Ability to travel 20% or more both domestically and internationally.
Minimum of 10 years of law enforcement and 3 years minimum in a managerial role. Corporate Security experience is preferred.
Must have strong organizational, managerial, and communication skills to effectively direct security activities in a culturally diverse work force and handle emergencies, crises, and stressful situations calmly, quickly, and professionally.
Ability to self-motivate while leading and inspiring others to overcome challenges and achieve shared goals, fostering collaboration, resolving conflicts effectively, and setting strong example within a team environment.

Salary Range: $123,000.00 to $215,250.00 annually + bonus + equity (if applicable) + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities

For a full list of Team Amex benefits, visit our

Colleague Benefits Site

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers - Click to view the “

Know Your Rights

” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window:

https://www.eeoc.gov/poster

Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Similar Opportunities

About American Express

Visit Website