Associate, EU Promotions (Special Offers)

Wayfair•London, England, UK

fulltime

Marketing and Sales

0+ years

About the role

Salary Range: £33,000 - £39,500

Job Title: Associate, EU Promotions (Special Offers)

Location : London (EC1V 7LQ) – Monday–Thursday in office, Friday remote

Benefits & Perks

Wayfair Employee Discount
Private Medical & Dental Care
Work from anywhere up to 15 Days per Year
Gym Membership Reimbursement
Tuition Reimbursement
25 Days Starting Holiday + Bank Holidays (tenure increases)
Company Matched Pension
Cycle to Work Scheme
24/7 access to mental, financial, physical and emotional wellbeing support, plus an enhanced offering of therapy and coaching
Yearly match up to $500 for personal donations made by employees to registered 501(c)(3) nonprofits
Paid Parental & Adoption Leave and more

Wayfair believes everyone should live in a home they love. Through technology and innovation, Wayfair makes it possible for shoppers to quickly and easily find exactly what they want from a selection of millions of items across home furnishings, décor, home improvement, housewares and more. Committed to delighting its customers every step of the way, Wayfair is reinventing the way people shop for their homes - from product discovery to final delivery.

About The Role The EU Promotions team is the engine room of Wayfair’s growth in Europe. We don’t just "run sales"; we own the commercial strategy and operational execution for every campaign and offer on the UK and Ireland sites, driving the vast majority of revenue for both Stores.

As the Special Offers Associate, you own some of the most agile levers in our toolkit. You will own the lifecycle of high-velocity promotions like Flash Deals, Promo Codes, and Deal of the Day. You will also have the leeway to innovate new types of offers that help drive customer engagement, build lifetime value, and increase sales volume for both Wayfair and our suppliers.

Beyond daily execution, you will be the lead architect for our "Special Offers" roadmap—scoping and launching new-to-EU capabilities like bundles, rebates, and coupons in collaboration with our global engineering and product teams.

What You’ll Do

Execute the Core (Daily Deals & Codes): Own the end-to-end lifecycle of Flash Deals (FD), Deal of the Day (DotD), and Promo Codes. This includes curation logic, pricing validation, and technical setup in proprietary tools (Rainmaker, NEM).
Scope the Future (New Offers): Lead the discovery and planning for new promotional types (e.g., product bundles, manufacturer rebates, coupons). You’ll work with North American counterparts to "import" best practices while tailoring them for the UK/IE markets.
Global & Cross-Functional Liaison: Act as the primary bridge between:
Shanghai & NA: Partnering with tech and promo teams to influence global roadmaps.
CMUK & Supplier Marketing: Helping category managers identify the best products for curated offers.
Onsite & Email Teams: Ensuring our offers are surfaced effectively across all customer touchpoints.
Analytical Triage: Partner with Promo Analysts to track key performance metrics, and leverage the data to improve and innovate on processes and new offerings.
Monitor and assess the performance of promotional offers in each market, identify trends (incl. market developments, customer behavior, and competitor activities), and generate data-driven insights to refine and enhance future campaigns.

Who You Are

Commercially Curious: You understand the Wayfair "Recipe." You care about why a certain product is a "Deal of the Day" and how that impacts our overall margin and customer loyalty.
The "Glue" Communicator: You can navigate a global organization. You know how to ask the right questions to a developer in Shanghai, a category manager in London, and a leader in Boston to get a project across the finish line.
Strategic Scoper: You aren't just a "doer." When tasked with a new project like "Rebates," you can apply first-principles thinking to define the requirements, identify trade-offs, and build a project plan from scratch.
Tactical Specialist: You have the "patience for the process." You can master complex internal tools and have an eagle eye for QA to ensure millions of customers see the right price at the right time.

What You'll Need

Experience in e-commerce, consulting, or a fast-moving startup environment.
Degree: Bachelor’s or Master’s in a quantitative or business field (Math, Econ, Engineering, etc.).
Project Management: Proven ability to manage multiple workstreams with high stakes and tight deadlines.
Analytical Foundations: Advanced Excel is a must (Pivots, VLOOKUP/XLOOKUP, data cleaning). SQL/GBQ knowledge is a major advantage for self-serving data.
An Ownership Mindset: Ability to thrive in a highly ambiguous and fast-paced environment with a bias for action and a “get stuff done” attitude, while maintaining a customer-lense (e.g., understand what a good customer experience looks like)

Why This Role? You are joining a high-visibility, high impact team. You will manage the "now" (Flash Deals, Deals of the Day, Promo Codes) while building the "next" (Bundles/Rebates), giving you a unique 360-degree view of how a multi-billion dollar e-commerce engine actually runs.

Assistance For Individuals With Disabilities Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accomodations for Applicants form.

Need Technical Assistance? For more information about applying for a career at wayfair, visit our FAQ page here.

About Wayfair Inc. Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.

No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.

Your personal data is processed in accordance with our Candidate Privacy Notice (https://www.wayfair.com/careers/privacy). If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at dataprotectionofficer@wayfair.com.

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