Senior Associate - Counselling

PW (PhysicsWallah)•Noida, Uttar Pradesh, India

fulltime

Consulting, Customer Service, and Education

0+ years

About the role

We’re Hiring: Academic Mentor / BDA

Location : Noida (Work From Office)

Work Hours : 12:00 PM – 9:00 PM | 6 Days a Week (Rotational Sunday Off)

Department : Sales & Counselling

We are looking for dynamic and result-driven Academic Mentors / BDA for our MAT program. As a counsellor, you will be the first point of contact for parents and students—guiding them, addressing queries, and converting leads into admissions for our skill-building courses focused on Maths and English.

Key Responsibilities:

Contact and follow up with leads via calls and convert them into paid customers.
Understand student learning needs and conduct product demos and counselling sessions.
Counsel parents on course structure, learning outcomes, and student benefits.
Achieve weekly and monthly sales and conversion targets.
Maintain accurate records of leads, conversations, and closures in CRM.
Build and maintain strong relationships with students and parents.

Requirements:

Bachelor's degree in any stream; MBA is a plus.
0–3 years of experience in EdTech sales, academic counselling, or tele-counselling.
Strong communication and interpersonal skills in Hindi and English.
Ability to understand student needs and offer suitable solutions.
Self-motivated and comfortable working in a target-driven environment.
Willingness to work 6 days a week with rotational off.
Ability to work in a fast-paced and collaborative environment.

Interested Candidates?

Share your CV at vanshika.kapoor@pw.live

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