Procure-to-Pay Lead Analyst - HIH - Evernorth

About Evernorth Evernorth exists to elevate health for all, because we believe health is the starting point for human potential and progress. As champions for affordable, predictable and simple health care,

we solve the problems others don’t, won’t or can’t.

Our innovation hub in India will allow us to work with the right talent, expand our global footprint, improve our competitive stance, and better deliver on our promises to stakeholders. We are passionate about making healthcare better by delivering world-class solutions that make a real difference.

We are always looking upward. And that starts with finding the right talent to help us get there.

Procure-to-Pay Lead Analyst - HIH - Evernorth Position Overview Global Procurement, Third-Party Management & Shared Services (GPTPMS) is Evernorth’s official strategic sourcing and supplier relationship management organization. Whether an employee or function is looking to purchase new goods or services, renew an existing supplier relationship, or identify suppliers for consideration of a good or service, the GPTPMS organization has the tools and processes in place to achieve those goals.

The Procure-to-Pay Lead Analyst position resides within the Digital Procurement & Operations department. In this role, you will be responsible for reviewing purchase requests generated by internal stakeholders, as well as creating purchase requisitions based on requirements provided. The Procure-to-Pay Lead Analyst will support the end-to-end payment process of invoices mapped to POs and non-PO invoices. They will also leverage internally developed best practices, policies and knowledge to ensure goods and services are being procured in a compliant manner.

Responsibilities

• Partner with internal business customers in development of Ariba Purchase Orders.
• Review, revise, and edit Purchase Orders in Ariba.
• Provide internal customers with high level overview of buying channels options.
• Analyze, evaluate, and issue purchase request for proposals/quotes as a result of customer requests/requisitions.
• Identify and select vendor to procure requisitioned commodities; meeting criteria, such as price, quantity, quality and delivery dates and specs.
• Responsible for issuing purchase orders and ensuring orders and purchase requests are accurate.
• Analyze data, draw conclusions, and communicate solutions to the team. Send follow ups to the stakeholders for clarification, if necessary.
• Communicate timing and process cadence to internal and external customers.
• Resolve purchasing and invoicing problems with vendors.
• Ensure prioritization and deliverables are timely throughout the engagement process.
• Responsible for ensuring that Procurement and Purchasing requests are acknowledged, reviewed, logged in, verified, and distributed in a timely manner by conducting review of documentation associated with each request and engage with internal and external stake holders, (quotes, order forms, etc.).
• Create and maintain SOPs and process documentation.
• Perform other duties as requested.

Qualifications Required Skills:

• Team player with a positive attitude and ability to manage in ambiguity.
• Ability to assess and initiate things independently.
• Adjust priorities quickly as circumstances dictate.
• Ability to coordinate, troubleshoot and resolve Purchase Order issues with technical teams.
• Strong proficiency with Microsoft Office applications including Word, Excel, and PowerPoint.
• Strong analytical skills and ability to work with data in Excel using pivot tables and other key Excel functions to analyze, organize and present data.
• Excellent communication including written, verbal and listening skills.
• Good time management.

Required Experience & Education

• Degree in Business Administration, Accounting or Finance or equivalent experience preferred.
• Experience with the Ariba platform, creating purchase requests, and/or requests for bidding (or proposal).
• Minimum of 5-8 years of experience with Procure to Order processes.
• Background in managing relationships with suppliers.
• Knowledge or experience of AP, Finance, Indirect Procurement.
• Experience with P2P applications such as Ariba, Coupa, iPro, etc.

Location & Hours of Work

• Full-time position, working 40 hours per week. Expected to work from 1:00 PM IST – 10:00 PM IST.
• Primarily based in the Innovation Hub in Hyderabad, India in a hybrid working model (3 days WFO and 2 days WAH)

Equal Opportunity Statement Evernorth is an Equal Opportunity Employer actively encouraging and supporting organization-wide involvement of staff in diversity, equity, and inclusion efforts to educate, inform and advance both internal practices and external work with diverse client populations. About Evernorth Health Services Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.