Own availability, the most important product feature, by continually striving for sustained operational excellence of Sumo’s planet-scale observability and security products. Work with your global SRE team to optimize operations, increase efficiency in our use of cloud resources and our developer’s time, harden security posture, and increase feature velocity of our developers. Work closely with multiple teams on assisted engagements to optimize the operations of their microservices.
Responsibilities
Contribute to improve the lifecycle of microservices and architectural components from inception and design, through deployment, operation, and refinement.
Participate in defining, evolving, and managing SLIs and SLOs
Write code and automation to reduce operational workload, increase efficiency, improve security posture, eliminate toil, and enable Sumo’s developers to deliver features more rapidly.
Scale systems sustainably through mechanisms like automation, and evolve systems by pushing for changes that improve reliability and velocity.
Participate and facilitate blame-free root cause analysis meetings for incidents to learn and drive improvement
Participate in and continually improve our global IRC (incident response coordination) for all products.
Drive root cause identification and issue resolution with the various teams.
Work inside of a fast-paced iterative environment.
Required Qualifications And Skills
Experience in managing Cloud native application leveraging reliability best practices
Strong debugging and trouble-shooting skills across the entire technology stack
Deep understanding of AWS Networking, Compute, Storage, and managed services.
Competency with modern CI/CD tooling like Kubernetes, Terraform, CrossPlane, Ansible & Jenkins
Experience with full life cycle support of services, from creation to production support
Versed in Infrastructure as Code practices using technologies like Terraform,CrossPlane or Cloud Formation
Ability to author production ready code in at least one the following: Java, Scala or Go.
Experience with Linux systems and at home on the command line
Understand and apply modern approaches to cloud-native software security
Experienced with agile frameworks, such as Scrum and Kanban, and how to operate within these frameworks to continually deliver value.
Flexible and willing to step into new roles and responsibilities
Willingness to learn and use Sumo Logic products for solving reliability and security issues
Bachelor’s or Master's Degree in Computer Science, Electrical Engineering, or another scientific or technical discipline
0-1 years of industry experience.
Desirable Skills
Experience using Sumo Logic products or other observability products for reliability and security
Experienced with planet scale product development
Running and operating SaaS products on AWS Cloud
Experience with streaming technologies like Kafka, Kafka Streams, or KSQL
Experience in one or more of: Java, Go, Scala, or Python
Experience in one or more of: Terraform, Jenkins, Kubernetes
About Us
Sumo Logic, Inc. helps make the digital world secure, fast, and reliable by unifying critical security and operational data through its Intelligent Operations Platform. Built to address the increasing complexity of modern cybersecurity and cloud operations challenges, we empower digital teams to move from reaction to readiness—combining agentic AI-powered SIEM and log analytics into a single platform to detect, investigate, and resolve modern challenges. Customers around the world rely on Sumo Logic for trusted insights to protect against security threats, ensure reliability, and gain powerful insights into their digital environments. For more information, visit www.sumologic.com.
