Head of Learning & Development for the Americas Client Business

BlackRock•New York, NY

fulltime

Human Resources

About the role

About This Role BlackRock is seeking a Managing Director, Head of Learning & Development for the Americas Client Business (ACB) to design and lead a best in class learning strategy that enables commercial excellence, leadership effectiveness, and sustained growth across the firm’s largest and most diverse client region.

The Americas Client Business spans Institutional, Wealth, and Retirement client segments across the U.S., Canada, and Latin America. This role will be responsible for building an integrated, outcomes driven learning agenda that supports ACB’s strategic priorities, strengthens leadership and talent pipelines, and equips both client facing and non-client facing professionals with the skills required to deliver the full breadth of BlackRock’s platform to clients.

Reporting to the Head of the Americas Client Business, the role will partner closely with ACB leadership, Business Management, HR Business Partners, Talent Management, and Enterprise Learning teams , and will operate as a trusted advisor to senior leaders across the region.

Key Responsibilities Learning & Talent Strategy

Set and own the Learning & Development strategy for the Americas Client Business, aligned to ACB’s commercial objectives, growth priorities, and evolving client needs.
Translate ACB business strategy into clear capability frameworks across sales, relationship management, product, leadership, and management populations.
Ensure learning priorities support leadership development across the region.
Align and rationalize ACB specific learning and development programs with overarching talent strategy and firmwide L&D programs and offerings

Leadership & Manager Development

Design and oversee leadership and manager development programs for Managing Directors, Directors, and emerging leaders across ACB.
Partner with senior leadership to strengthen enterprise leadership behaviors, inclusive leadership, and change leadership capabilities.
Act as a thought partner to ACB leaders on talent development, performance culture, and organizational effectiveness

Client Facing Capability Development

Build scaled learning solutions that enhance commercial acumen, consultative selling, client engagement, and platform fluency across ACB.
Ensure learning programs reflect the needs of distinct client segments (Institutional, Wealth, Retirement) while maintaining consistency of standards and messaging.
Partner with Product, Investments, and Marketing to ensure learning content remains current, relevant, and differentiated.

Program Design & Delivery

Oversee the design and delivery of blended learning solutions (in person, virtual, digital, experiential) that are measurable and impact oriented scaled to serve a >1k person organization.
Leverage data, feedback, and performance metrics to continuously refine learning programs and demonstrate ROI.
Ensure strong governance, prioritization, and integration with enterprise learning platforms and tools.

Stakeholder Management & Enterprise Integration

Serve as the senior L&D partner to ACB leadership and Business Management, aligning regional needs with firmwide learning priorities.
Collaborate closely with Global Learning, Talent, HR Business Partners, and other client businesses to share best practices and drive consistency where appropriate.
Lead and develop a high performing regional L&D team, fostering strong engagement and accountability.

Qualifications & Experience

Managing Director–level leadership experience within asset management, financial services, or a similarly complex, matrixed organization.
Proven experience leading Learning & Development, talent, or leadership development for large, client facing organizations.
Strong understanding of institutional and/or wealth client businesses, including sales, relationship management, and product driven models.
Demonstrated ability to influence and partner with senior leaders without direct authority.
Track record of designing scalable, commercially aligned learning solutions with measurable business impact.
Exceptional communication, executive presence, and stakeholder management skills.
Experience working across regions and cultures within the Americas strongly preferred.

Key Leadership Attributes

Strategic & commercial mindset – connects learning directly to business outcomes.
Enterprise thinker – balances regional needs with firmwide priorities.
Credible partner – trusted by senior leaders and respected across functions.
Builder – creates durable frameworks, not one‑off programs.
Inclusive leader – committed to developing diverse talent and future leaders.

Why This Role Matters

This role sits at the intersection of talent, leadership, and client impact in BlackRock’s most important region. The Head of Learning & Development for ACB will play a critical role in shaping how BlackRock develops its people, deepens client relationships, and delivers sustained growth across the Americas.

For New York, NY Only the salary range for this position is USD$270,000.00 - USD$350,000.00 . Additionally, employees are eligible for an annual discretionary bonus, and benefits including healthcare, leave benefits, and retirement benefits. BlackRock operates a pay-for-performance compensation philosophy and your total compensation may vary based on role, location, and firm, department and individual performance.

Our Benefits To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.

Our hybrid work model BlackRock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person – aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.

About BlackRock At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.

This mission would not be possible without our smartest investment – the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.

For additional information on BlackRock, please visit @blackrock | Twitter: @blackrock | LinkedIn: www.linkedin.com/company/blackrock

BlackRock is proud to be an equal opportunity workplace. We are committed to equal employment opportunity to all applicants and existing employees, and we evaluate qualified applicants without regard to race, creed, color, national origin, sex (including pregnancy and gender identity/expression), sexual orientation, age, ancestry, physical or mental disability, marital status, political affiliation, religion, citizenship status, genetic information, veteran status, or any other basis protected under applicable federal, state, or local law. View the EEOC’s Know Your Rights poster and its supplement and the pay transparency statement. BlackRock is committed to full inclusion of all qualified individuals and to providing reasonable accommodations or job modifications for individuals with disabilities. If reasonable accommodation/adjustments are needed throughout the employment process, please email Disability.Assistance@blackrock.com. All requests are treated in line with our privacy policy .

BlackRock will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance law.

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