About Us
**Observe.AI
is the leading AI agent platform for customer experience.** It enables enterprises to deploy AI agents that automate customer interactions, delivering natural conversations for customers with predictable outcomes for the business.
Observe.AI
combines advanced speech understanding, workflow automation, and enterprise-grade governance to execute end-to-end workflows with AI agents. It also enables teams to guide and augment human agents with AI copilots, and analyze 100% of human and AI interactions for insights, coaching, and quality management.
Companies like DoorDash, Affordable Care, Signify Health, and Verida use
Observe.AI
to transform customer experiences every day by accelerating service speed, increasing operational efficiency, and strengthening customer loyalty across every channel.
Why Join Us
This is a pivotal, high-impact role where you will directly lead the charge in bringing enterprise-grade AI solutions to life. If you are passionate about owning the end-to-end lifecycle of AI agents and thrive in a fast-paced, customer-facing environment, this is the place for you.
This role offers a unique blend of AI/ML engineering, system integration, and direct customer consultation, making you a vital partner in bringing transformative AI capabilities to the enterprise.
What you’ll be doing
What you'll bring to the role
Perks & Benefits
Our Commitment to Inclusion and Belonging
Observe.AI is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Observe AI does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Observe.AI also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.
We welcome all people. We celebrate diversity of all kinds and are committed to creating an inclusive culture built on a foundation of respect for all individuals. We seek to hire, develop, and retain talented people from all backgrounds. Individuals from non-traditional backgrounds, historically marginalized or underrepresented groups are strongly encouraged to apply.
*If you are ambitious, make an impact wherever you go, and you're ready to shape the future of Observe.AI, we encourage you to apply. For more information, visit
.*
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