Medical Assistant - Evernorth - Towson MD

Medical Assistant – Evernorth Workplace Care - Towson MD Evernorth Workplace Care offers health care delivery services along with population health and health coaching solutions, conducted in person or virtually. Our mission is to deliver proactive, personalized, and holistic patient care and coaching by acting on health data and insights to improve the overall health and wellness of our clients’ employees, and those they care about most, by providing access to high quality, affordable services where they work and live. Evernorth Workplace Care - Personalized Care Where You Are The experienced MA provides front and back-office assistance to the providers in the preparation for, examination and treatment of patients, and is a critical partner in our Worksite-based Health Centers.

• Greet and check in patients at the health care centers by verifying coverage and eligibility and completing appropriate paperwork.
• Obtains the patient history, takes vital signs, and assists with coordination of care.
• Administers medications
• Preparing the examination room
• Cleans and sterilizes instrument per protocol
• Answer telephone in compliance with departmental procedures. Ascertain the nature of call and route appropriately. If necessary, take accurate and legible messages.
• Schedule appointments and verify membership according to various benefit coverage
• Reviews preprinted instruction sheets with patients
• Attends department Staff Meetings and In-service programs
• Cross trains to new procedures and departments.
• Assists in orienting new employees and temporary pool staff to job responsibilities.

What We Expect From You

• Graduate of approved MA program OR on the job training with CCMA prior to hire
• Current BCLS required
• At least 1 or more years of front and back-office experience
• Phlebotomy skills
• Solid Computer skills including Electronic Health Records
• Excellent customer service skills required
• Team oriented
• Strong time management skills
• Responsible and reliable
• Ability to work clinic hours

Bonus Points For

• CMA or RMA Certification
• Phlebotomy Certification
• EKG Certification
• EPIC experience
• Customer-centric Focus
• Dynamic personality

Please note, this role is based full-time in our health center.

We offer benefit eligibility from the first day of employment, Paid Time Off, Short and Long-Term Disability, Life Insurance, 401k with company match, Continuing Education, Career Development and a variety of other perks.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

For this position, we anticipate offering an hourly rate of 19 - 29 USD / hourly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, click here.

About Evernorth Health Services Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you need a reasonable accommodation to complete the online application process, please email seeyourself@thecignagroup.com for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.