System Engineer (Network Engineer)

System Engineer (Network Engineer)

We are looking for a highly skilled and experienced Network Engineer to manage,

operate, and support our enterprise network infrastructure. The ideal candidate will have

deep hands-on experience in firewalls, switching, wireless technologies, and

network security, with strong expertise in troubleshooting, configuration, and

operations.

Key Responsibilities

● Design, configure, implement, and support enterprise network infrastructure

including firewalls, switches, wireless, and cloud security platforms.

● Manage and troubleshoot Palo Alto Firewalls (mandatory) — policies, NAT,

VPNs, security profiles, upgrades, and HA.

● Configure and support Cisco Nexus switches (mandatory) — VLANs, VPC,

routing, OS upgrades, and troubleshooting.

● Manage Cisco Meraki switches and access points (mandatory), including

dashboard administration, monitoring, wireless optimization, fine-tuning, and

architecture understanding.

● Support Zscaler Internet Access (ZIA) and ZTNA solutions, including policy

configuration and user troubleshooting.

● Monitor network performance using standard network monitoring tools,

proactively identifying and troubleshooting issues.

● Handle incidents, service requests, and changes through a ticketing system,

ensuring adherence to SLAs and ITIL processes.

● Perform root cause analysis (RCA) for network issues and implement

preventive actions.

● Work closely with internal teams, vendors, and service providers for issue

resolution and continuous improvement.

● Participate in network upgrades, migrations, and new technology

implementations.

● Maintain network documentation, SOPs, and diagrams.

Mandatory Skills & Qualifications

● Strong hands-on experience with Palo Alto Firewalls (mandatory).

● Extensive experience with Cisco Nexus switches (mandatory).

● Hands-on experience with Cisco Meraki switches and wireless access points

( mandatory).

● Experience with Zscaler (ZIA) and ZTNA security solutions.

● Solid understanding of network monitoring tools (mandatory).

● Experience working with IT ticketing systems and operational processes

(mandatory).

● Deep technical expertise in Firewalls, Switching, and Wireless technologies,

including configuration and advanced troubleshooting.

● Strong understanding of TCP/IP, LAN/WAN, routing, switching, and network

security concepts.

Good to Have

● Knowledge of Zscaler Digital Experience (ZDX).

● Exposure to cloud networking (AWS / Azure / GCP).

● Relevant certifications such as CCNP, PCNSE, Meraki, Security certifications,

etc.

Behavioral & Soft Skills

● Excellent troubleshooting and analytical skills.

● Strong communication and documentation skills.

● Ability to work independently in a fast-paced environment.

● Strong ownership mindset with customer-centric and operational focus.

● Strong documentation creation ability.

Work Requirements

● 5 days work from office (no remote/hybrid).

● Availability for critical issue support, maintenance windows, and on-call

support as required

Location - Bangalore