System Engineer (Network Engineer)
We are looking for a highly skilled and experienced Network Engineer to manage,
operate, and support our enterprise network infrastructure. The ideal candidate will have
deep hands-on experience in firewalls, switching, wireless technologies, and
network security, with strong expertise in troubleshooting, configuration, and
operations.
Key Responsibilities
● Design, configure, implement, and support enterprise network infrastructure
including firewalls, switches, wireless, and cloud security platforms.
● Manage and troubleshoot Palo Alto Firewalls (mandatory) — policies, NAT,
VPNs, security profiles, upgrades, and HA.
● Configure and support Cisco Nexus switches (mandatory) — VLANs, VPC,
routing, OS upgrades, and troubleshooting.
● Manage Cisco Meraki switches and access points (mandatory), including
dashboard administration, monitoring, wireless optimization, fine-tuning, and
architecture understanding.
● Support Zscaler Internet Access (ZIA) and ZTNA solutions, including policy
configuration and user troubleshooting.
● Monitor network performance using standard network monitoring tools,
proactively identifying and troubleshooting issues.
● Handle incidents, service requests, and changes through a ticketing system,
ensuring adherence to SLAs and ITIL processes.
● Perform root cause analysis (RCA) for network issues and implement
preventive actions.
● Work closely with internal teams, vendors, and service providers for issue
resolution and continuous improvement.
● Participate in network upgrades, migrations, and new technology
implementations.
● Maintain network documentation, SOPs, and diagrams.
Mandatory Skills & Qualifications
● Strong hands-on experience with Palo Alto Firewalls (mandatory).
● Extensive experience with Cisco Nexus switches (mandatory).
● Hands-on experience with Cisco Meraki switches and wireless access points
( mandatory).
● Experience with Zscaler (ZIA) and ZTNA security solutions.
● Solid understanding of network monitoring tools (mandatory).
● Experience working with IT ticketing systems and operational processes
(mandatory).
● Deep technical expertise in Firewalls, Switching, and Wireless technologies,
including configuration and advanced troubleshooting.
● Strong understanding of TCP/IP, LAN/WAN, routing, switching, and network
security concepts.
Good to Have
● Knowledge of Zscaler Digital Experience (ZDX).
● Exposure to cloud networking (AWS / Azure / GCP).
● Relevant certifications such as CCNP, PCNSE, Meraki, Security certifications,
etc.
Behavioral & Soft Skills
● Excellent troubleshooting and analytical skills.
● Strong communication and documentation skills.
● Ability to work independently in a fast-paced environment.
● Strong ownership mindset with customer-centric and operational focus.
● Strong documentation creation ability.
Work Requirements
● 5 days work from office (no remote/hybrid).
● Availability for critical issue support, maintenance windows, and on-call
support as required
Location - Bangalore
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