Senior Director of Product Management, Employee Experience
Electronic Arts (EA)•Austin, TX
fulltime
Product Management and Marketing
12+ years
Description & Requirements Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen.
Join us at Electronic Arts (EA), where our mission is to inspire the world to play. As Senior Director of Product Management, Employee Experience, you will define and guide our global employee product strategy and collaborate with partners across engineering, architecture, HR, and enterprise technology to shape the future of how EA employees work.
You will report to the Sr. Director Employee & Player Experience Technology and lead a senior product team focused on delivering modern and scalable employee tools. This role is centered on measurable business outcomes, product excellence, and organizational transformation. At EA, you will help deliver inclusive, seamless digital experiences that empower our global workforce and support a culture of innovation, collaboration, and performance.
Responsibilities You will define and evolve the enterprise-wide product strategy for employee tools and platforms, aligning roadmaps with EA's business priorities and future ways of working.
You will establish and scale clear product management operating models, governance standards, prioritization frameworks, and success metrics to drive consistent delivery across a diverse, global portfolio.
You will build, mentor, and lead a product management team, fostering a culture of curiosity, accountability, and customer-centric thinking.
You will translate business needs into technically actionable product requirements, partnering closely with engineering and architecture leadership to balance speed, reliability, scalability, and cost across collaboration, workflow, and service platforms.
You will collaborate cross-functionally with HR, Finance, Legal, Privacy, and Security to ensure employee-facing solutions meet compliance standards while delivering measurable improvements in productivity and experience quality.
Required Qualifications 12+ years of product management experience, including leadership of senior product managers and ownership of complex enterprise portfolios in global organizations.
Experience defining and delivering modern employee help and service experiences, including self-service, digital shopping/service catalogs, and enterprise knowledge management platforms, with expertise in ServiceNow preferred.
Strong understanding of product management methodologies, software development lifecycle, and enterprise governance practices.
Demonstrated success building and scaling product teams that deliver innovative solutions on time and within budget.
Bachelor's degree in Business, Computer Science, Engineering, or related field; advanced degree welcomed.
Pay Transparency - North America Compensation And Benefits The ranges listed below are what EA in good faith expects to pay applicants for this role in these locations at the time of this posting. If you reside in a different location, a recruiter will advise on the applicable range and benefits. Pay offered will be determined based on a number of relevant business and candidate factors (e.g. education, qualifications, certifications, experience, skills, geographic location, or business needs).
PAY RANGES
Pay is just one part of the overall compensation at EA.
In the US, we offer a package of benefits including paid time off (3 weeks per year to start), 80 hours per year of sick time, 16 paid company holidays per year, 10 weeks paid time off to bond with baby, medical/dental/vision insurance, life insurance, disability insurance, and 401(k) to regular full-time employees. Certain roles may also be eligible for bonus and equity.
About Electronic Arts We’re proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth.
We adopt a holistic approach to our benefits programs, emphasizing physical, emotional, financial, career, and community wellness to support a balanced life. Our packages are tailored to meet local needs and may include healthcare coverage, mental well-being support, retirement savings, paid time off, family leaves, complimentary games, and more. We nurture environments where our teams can always bring their best to what they do.
Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.