Per Diem Medical Assistant Certified - Call Assist - Remote

For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us to start Caring. Connecting. Growing together. The Medical Assistant serves the patient and the provider by gathering and maintaining the necessary medical information in a cheerful, friendly, personable manner; providing quality patient care.

If you have Washington State Department of Health Medical Assistant Certification, you will have the flexibility to work remotely* as you take on some tough challenges.

Primary Responsibilities

• Delivers exceptional customer service and maintains established quality control standards
• Schedules appointments and/or procedures following established scheduling guidelines
• Verifies, schedules and updates pertinent patient information across Optum systems according to the standard work documentation in the electronic health record (EPIC)
• Collects data relevant for processing patient requests from patients directly or other care team members
• Communicates patient concerns or changes in patient's health status to physician or registered nurse
• Assists in the coordination of clerical information necessary to provide patient care i.e. referrals, assisting patients with appointments, assists patients with the arrangement of tests and treatments prescribed by physician or registered nurse
• Assist with indirect and direct patient care, ensuring smooth work and patient flow within the department
• Obtains patient histories, medications, immunizations and other data in the Electronic Medical Record
• Perform other duties as assigned

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications

• High school degree/GED or equivalent experience
• Certified Medical Assistant via Washington State Department of Health
• 2+ years of experience as a Medical Assistant in a Primary Care or Urgent Care setting
• Ability to work within the hours of Monday-Friday 8:00am-5:00pm in the Pacific Time Zone

Preferred Qualifications

• Experience with Epic as an EMR
• Proficient in Microsoft Office Suite
• All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.15 to $28.80 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.