Customer Service Associate - Chat Process

Overview

• Minimum 1-year experience in a consultative selling environment.
• Basic telecommunications knowledge.
• Strong commitment to help and serve customers.
• Selling skills and business acumen.
• Highly flexible, takes varied call types within call center environment adjust call handling performance and metrics as business needs require.
• Adapts communication style and displays strong language skills to meet customer needs displaying extremely strong communication ability.
• One plus years of PC experience in a Windows environment preferred.

Responsibilities

• Minimum 1-year experience in a consultative selling environment.
• Basic telecommunications knowledge.
• Strong commitment to help and serve customers.
• Selling skills and business acumen.
• Highly flexible, takes varied call types within call center environment adjust call handling performance and metrics as business needs require.
• Adapts communication style and displays strong language skills to meet customer needs displaying extremely strong communication ability.
• One plus years of PC experience in a Windows environment preferred.

Requirements

• Minimum 1-year experience in a consultative selling environment.
• Basic telecommunications knowledge.
• Strong commitment to help and serve customers.
• Selling skills and business acumen.
• Highly flexible, takes varied call types within call center environment adjust call handling performance and metrics as business needs require.
• Adapts communication style and displays strong language skills to meet customer needs displaying extremely strong communication ability.
• One plus years of PC experience in a Windows environment preferred.