Key Account Director
NielsenIQ•London, England, UK
fulltime
General Business
7+ years
Job Description
About the Job
As a Key Account Director for T&D you will focus on growing revenue, finding new business opportunities and driving market penetration within your accounts. Sales is NielsenIQ’s growth engine which is instrumental for the company’s success.
You will drive the overall sales and renewals for your clients; you will secure a sustainable sales pipeline developing new revenue opportunities while maintaining close customer relationships for existing accounts. The ideal candidate will have experience in the mobile telecoms sector in a client facing commercial role.
Your Responsibilities
• Drive sales, renewals and overall growth of your accounts securing sustainable and long-term pipeline, revenue opportunities; while keeping an accurate forecast and maintain C-suite customer relationships.
• Develop a strategic understanding of customer's industry/business/markets/clusters.
• Develop and execute against a comprehensive customer strategy
• Partner with Customer Success and other relevant functions to define strategic Account Plans and remove roadblocks for smooth sales operations
• Drive strategic action plan to tackle Voice of the Customer feedback.
• Cross sell and upsell to new clients and new personas across the full NIQ portfolio
• Seek strategic expansion of customer network and strategic alliances to unlock new budget holders.
• Ensure proactive alignment of NielsenIQ value proposition to customers' needs and trends.
• Utilise commercial and customer KPI’s to drive revenue and increase pipeline
• Develop a positive working environment where success and achievements are recognised and celebrated
A little about you
You’re a proven commercial executive that can successfully operate within a matrix organisation. You love helping clients grow. You can design the right sales strategies and action plans. You are excited and motivated by the Tech & Durables industry whilst being comfortable with a variety of data sets – sales data, survey data, digital data etc. You love to contribute to a culture of success and you’re a relentless when it comes to facing challenges and achieving goals. You love dealing with clients and look at how to create common clarity and understanding. You can think on your feet and your experience speaks for itself. Leadership, curiosity, communication, critical and strategic thinking drive your work.
Your Qualifications
- Proven record of meeting or exceeding sales targets in a high growth business
- Experience in the Telecoms/Tech preferable
- 7+ years of business consulting or sales or business development
- Strong verbal and written communications skills are a must, as well as leadership skills
Additional Information
Our Benefits
NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://www.nielseniq.com/global/en/ai\-safety\-policies.
About NIQ
NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.
For more information, visit NIQ.com
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Our commitment to Diversity, Equity, and Inclusion
At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news\-center/diversity\-inclusion