What We'll Bring
A hybrid role, Application Support with DevOps skills focusing on building automated delivery pipelines while ensuring the ongoing health, performance, and reliability of business-critical applications.
Role Summary
DevOps Focus: Designing, automating and maintaining CI/CD pipelines to streamline code deployment and infrastructure management.
Support Focus: Providing technical assistance to end-users, monitoring application performance and performing root cause analysis to resolve production issues.
System Stability: Managing cloud resources and servers to mitigate downtime and commit high availability for consumers.
What You'll Bring
A dynamic, data‑driven environment where the associate will work with modern analytics platforms and enterprise‑scale Big Data ecosystems.
Opportunities to collaborate with cross‑functional teams to architect and enhance our business intelligence landscape.
A culture that values innovation, continuous learning, and operational excellence.
Access to cutting‑edge tools, resources, and learning programs to support your professional growth in data engineering and BI administration.
A supportive team that encourages experimentation, problem‑solving and bringing best ideas forward.
Ensure seamless availability, scalability and reliability of Tableau and Big Data infrastructure that supports critical business insights.
Design and implement optimizations that improve performance, reduce latency, and enhance dashboard responsiveness at scale.
Streamline data ingestion, transformation and visualization workflows, directly supporting faster decision‑making across the organization.
Establish best practices for data access, governance, and visualization to elevate the overall analytics maturity of the company.
Drive continuous automation initiatives to reduce manual overhead and increase operational efficiency.
Provide technical leadership and support during incidents, upgrades, migrations and platform enhancements.
Impact You'll Make
Proficiency in Tableau Server administration, including configuration, upgrades, security and performance tuning
Strong expertise with Big Data technologies such as Hadoop, Hive, Spark, and HDFS
Experience designing and optimizing ETL/ELT pipelines in distributed data environments
Knowledge of scripting languages (Python, Bash, PowerShell) for automation and monitoring
Solid understanding of data governance, access control and enterprise security practices
Ability to troubleshoot server performance issues, data refresh failures and connectivity problems
Experience managing Tableau extracts, data sources, user permissions and schedules
Strong analytical, problem‑solving and communication skills
Familiarity with Linux/Unix environments, cluster management and system monitoring tools
Willingness to work in 24/7 shift rotations with on-call responsibility.
This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.
TransUnion Job Title
Sr Consultant, Applications Support
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