Responsible for requirements gathering and requirements analysis.
Networks with internal and external stakeholders, conducts interviews and gathers data for analysis.
Assists with identifying reports, journals and other market data for incorporation into overall analysis.
Work with stakeholders to understand current state and to identify the future state for the proposed solution.
Analyze data and identify gaps in the proposed solution, make recommendations for resolving gaps, and monitor results.
Responsible for overall coordination of user acceptance testing and training.
Key Qualifications
PMO support requires the person to be extremely versatile and open to learning new skills based on the need and scope
Will require hands on work, ability to get into tools, configure, drill down into project statuses, analyze data etc.
Strong analytical skills with continuous process improvement mind set.
Ability to use data to tell a story, drive root cause analysis and extract actionable insight. (This will require telling story using various methods – Keynote, Tableau dashboarding, Excel)
Understanding of project, program, and portfolio planning and delivery to the level that you can support setting standards, propose po licy, and coach others.
Understanding of Agile/Scrum, Waterfall, and Iterative.
Good communication skills - verbal, written and presentation.
Excellent teamwork skills and ability to influence others and an ability to quickly establish trust, credibility, and rapport.
Education
Bachelor's degree or equivalent experience
Additional Requirements
Self-motivated, driven individual who is comfortable working in a global, matrixed, fast-paced environment with high levels of complexity and ambiguity.
Innovative mindset and ability to think outside of the box, challenge status-quo, and incorporate industry best practices.
Quality thinking, process improvement mindset necessary
Responsibilities
Facilitate the Downtime process for the Sales Applications. This will require stakeholder management and “getting things done”
Maintain the process repository and make enhancements as needed
Roll out surveys to get feedback, analyse the data, follow through on action planning etc
Enable Process improvement and efficiency across the portfolio.
Provide visibility and transparency around relative value through metrics and reporting.
The scope is not exhaustive, but versatility is key.
A person with a great learning aptitude and willingness to learn new skills and ace them will be important to this role
