Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.
At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters — to you, to your community, and to the world.
Progress starts with you.
Job Description
Visa Finance is seeking a Director to lead AI-enabled process improvement and operational excellence, with a strong emphasis on strategy execution, governance, coordination, and change management. This role will drive measurable improvements in efficiency, quality, cycle time, and scalability across core Finance processes—particularly FP&A—by combining process design, AI‑enabled automation, analytics, and disciplined program execution. The Director will be accountable for translating strategy into action by leading complex initiatives end‑to‑end, redesigning Finance processes, and ensuring solutions are effectively implemented, adopted, and sustained across Finance teams.
This role is well suited for a strong program and delivery leader who can manage complex, cross‑functional projects, bring structure to ambiguity, and drive work to completion. The Director will lead Finance AI‑enabled process transformation—establishing clear governance and decision rights, managing milestones and dependencies, coordinating across Finance, Technology, and Data teams, and proactively addressing risks and trade‑offs. They will identify opportunities for improvement, redesign end‑to‑end workflows, and embed standardization, controls, and continuous improvement practices. While familiarity with AI and automation is important, the role equally prioritizes program leadership, stakeholder alignment, and change management to ensure new ways of working are successfully scaled across Finance.
Essential Functions
This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.
Qualifications
Basic Qualifications: 10 or more years of work experience with a Bachelor’s Degree or at least 8 years of work experience with an Advanced Degree (e.g. Masters/ MBA/JD/MD) or at least 3 years of work experience with a PhD Preferred Qualifications: 12 or more years of work experience with a Bachelor’s Degree or 8-10 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 6+ years of work experience with a PhD 8–10+ years of experience in process improvement, transformation, or consulting, with significant Finance exposure. Strong background in Lean, Six Sigma, Agile, or similar process excellence methodologies (certifications strongly preferred). Proven experience leading end‑to‑end process redesign across complex, cross‑functional environments. Demonstrated ability to use AI, automation, or analytics to enable and scale process improvements. Strong understanding of Finance processes (e.g., FP&A, Record‑to‑Report, Order‑to‑Cash, Deals) Ability to structure ambiguity, prioritize opportunities, and deliver measurable outcomes. Executive‑level communication and stakeholder management skills.
Additional Information
Work Hours: Varies upon the needs of the department.
Travel Requirements: This position requires travel 5-10% of the time.
Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.
U.S. APPLICANTS ONLY: The estimated salary range for this position is 170,700 to 273,200 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.
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