Senior Staff Site Reliability Engineer

Our Mission At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you’re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you’re in the right place.

Who We Are In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us!

We believe collaboration thrives in person. That’s why most of our teams work from the office full time, with flexibility when it’s needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes.

Job Summary The Team Information Technology - Working at a high-tech cybersecurity company within Information Technology is a once-in-a-lifetime opportunity. You’ll be joined by the brightest minds in technology, and our global teams are on the front line of defense against cyberattacks. We are focused on enabling innovation, solving complex problems, and protecting our employees, customers, and partners. Job Summary As a Senior Staff Site Reliability Engineer, you will join our Infrastructure & Cloud Operations team to enhance the availability, reliability, and observability of our global IT infrastructure. You will be instrumental in building our next-generation IT operations by leveraging automation, code, and analytics for continuous improvement. This role requires an analytical and influential leader who partners with Network, Compute, Security, and Application teams to deliver meaningful solutions in a fast-paced, innovative environment. Key Responsibilities Provision, configure, and support a resilient hybrid cloud deployment architecture using Infrastructure as Code (IaC) frameworks like Terraform and Ansible. Design, implement, and manage the CI/CD platform for Linux infrastructure, collaborating with other SREs to deploy and maintain automation frameworks. Develop and implement proactive service monitoring, alerting, and trend analysis for infrastructure and applications to maintain service availability and performance SLAs. Build and operate a large-scale compute fabric for thousands of VMs and Kubernetes clusters, developing scripts and tools to automate routine operational tasks. Lead efforts in scalability, capacity planning, redundancy, and resiliency, contributing to documentation for design, operations, and disaster recovery. Collaborate cross-functionally with global teams, providing technical support, responding to security audits, and participating in on-call rotations and root cause analysis (RCA). Drive operational excellence by implementing integrated and automated processes, advising on industry best practices for new technologies. Challenge existing processes curiously and positively by applying machine learning and AIOps concepts to drive the development of self-healing infrastructure.

Qualifications Required Qualifications Bachelor's or Master’s degree in Computer Science, Information Technology, or a related technical field, or equivalent practical experience. 6+ years of relevant experience in a Site Reliability Engineering, DevOps, or similar role. Strong hands-on experience with Linux administration (CentOS/RHEL/Ubuntu), system hardening, and performance tuning. Proficiency in Infrastructure as Code (IaC) with tools such as Terraform and Ansible, and version control systems like Git. Fluent scripting and coding skills in Python, Go, Java, or Shell/Bash. Experience with containerization and orchestration technologies, specifically Docker and Kubernetes. Preferred Qualifications Experience with administration and orchestration on public cloud platforms such as GCP or AWS. In-depth knowledge of Certificate Lifecycle Management and experience developing and managing APIs. Familiarity with CI/CD platforms like Jenkins or Harness, and enterprise monitoring tools. Knowledge of AIOps, and the application of Machine Learning/Artificial Intelligence in IT Operations or Cloud Infrastructure.

Our Commitment We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com.

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.