Quality Manager Vice President
JPMorganChase•Mumbai, Maharashtra, India
fulltime
Quality Assurance
7+ years
Job Description Come join the Quality Assurance Leadership team and be a driving force in ensuring procedures that are tied to compliance and governmental regulations.
As a Quality Manager within JPMorganChase, you will be a key player in ensuring the highest standards of quality control and adherence to operating procedures. Your role will involve conducting comprehensive reviews against our internal Know Your Customer (KYC) standards, procedures, and regulatory requirements, ensuring accuracy and completeness. You will leverage your deep understanding of quality principles and practices, and your expertise in computer literacy and strategic thinking to analyze quality results, identify root causes, and suggest innovative solutions. You will demonstrate exceptional leadership skills in creating an environment where employees are engaged and deliver optimum performance. Your ability to manage a diverse team, delegate effectively, and build strong cross-functional collaborations will be crucial in driving the quality agenda across the organization. Your role will have a significant impact on our operations, financial management, and public image, making you an integral part of our commitment to excellence.
Job Responsibilities
Required Qualifications, Capabilities, And Skills
Preferred Qualifications, Capabilities, And Skills
About Us JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About The Team Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.