Technical Instructional Designer (contract)

Technical Instructional Designer (Contract) Please note that this is a contract role providing services to Microsoft through external staffing partners of Allegis Global Solutions. If you are selected for this role, you will be employed by AGS and will not be an employee of Microsoft. Summary This position offers an exciting opportunity to shape the user experience of cutting-edge internal tools by crafting clear, engaging, and strategic content. Working at the intersection of design, technology, and communication, you will collaborate closely with cross-functional teams including designers, researchers, program managers, and product managers to gather requirements and translate complex technical concepts into intuitive user interface content. Your work will directly impact how employees interact with campus experience tools and the backend systems that support them, with a particular focus on innovative AI-driven solutions. This role demands a strategic thinker who understands UX design principles and can maintain consistency in voice, tone, and terminology across multiple touchpoints. You will be responsible for auditing existing content, establishing content strategy standards, and ensuring that every word serves the user's needs while aligning with broader product goals.

Job Responsibilities

• Collaborate with designers, researchers, program managers, and product managers to gather requirements and translate them into clear, engaging user interface content
• Write and refine UI content that enhances user experience across internal employee experience tools and backend systems
• Shape and maintain product voice and tone to ensure consistency across all user touchpoints
• Conduct comprehensive terminology audits to establish and uphold content standards
• Organize material and complete writing assignments according to established standards regarding order, clarity, conciseness, style, and terminology
• Maintain detailed records and files of work, revisions, and content iterations
• Confer with stakeholders to establish technical specifications and determine subject material to be developed
• Uphold UX writing and content strategy standards across all projects
• Contribute to the development of AI-focused tools that enhance internal user experiences
• Create and maintain technical documentation including equipment materials, appendices, and operating instructions

Requirements

• 5-7 years of professional experience in technical writing or UX content design
• Content writing with minimum 6-7 years of experience
• Proofreading with minimum 6-7 years of experience
• Taxonomy development with minimum 6-7 years of experience
• Bachelor's degree in a technical field such as computer science, English, journalism, or communications
• Portfolio of writing samples demonstrating UI/UX content design work and problem-solving abilities
• Excellent writing, editing, and communication abilities
• Strong understanding of UX design principles and user-centered content strategy
• Ability to read and understand programming code
• Critical thinking and problem-solving capabilities
• Strategic thinking with a broader perspective on user experience
• Experience creating documentation for technical audiences
• Proficiency in organizing and maintaining technical records and files

Additional Details

• Location: Redmond, WA (Onsite)
• Duration: 3 months
• Pay Range*: $70.50 - $80 per hour
• Weekly Schedule: 40 hours
• Job Status: Non-Exempt
• Application Deadline: Apply within 72 hours of the posting date to ensure consideration.

This Role Is Eligible For The Following Benefits

• Medical, dental & vision
• Hospital plans
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Company paid Basic Life and AD&D as well as voluntary Life & AD&D for the employee and dependents)
• Company paid short and long-term disability
• Health & Dependent Care Spending Accounts (HSA & DCFSA)
• Employee Assistance Program
• Time Off/Leave(PTO, Allegis Group Paid Family Leave, Parental Leave

Benefits are subject to change and may be subject to specific elections, plan, or program terms. AGS is an Equal Opportunity Employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you require a reasonable accommodation related to the application or interview process due to a disability, please email accommodation@allegisglobalsolutions.com . This inbox is monitored solely for accommodation requests. For questions about open roles or to apply, please submit your application through the job posting, as this inbox is not monitored by recruiters and applications sent here will not be reviewed. In accordance with the Immigration Reform and Control Act of 1986, employment is contingent upon verification of identity and authorization to work in the United States. All persons hired will be required to complete Form I-9 and provide acceptable documentation as required by law. *Please note that we may use artificial intelligence (AI) tools to screen, assess, or select applicants for this position. These tools may analyze application materials and assist our team in identifying candidates whose qualifications best match the requirements of the role. If you have questions about our use of AI in the hiring process, or would like more information, please contact us.*

• We reserve the right to pay above or below the posted wage based on factors unrelated to protected classifications.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.