Territory Manager - Urban Mass Retail (Chennai)

Territory Manager – Mass Retail

About The Job Territory Managers (TM) at Airtel are the pillars of Mass Retail Organisation at Airtel serving ~ 360 Million consumers across the length and breadth of the country. Just to put things in perspective, Territory managers have helped us onboard, sustain and serve ‘one in every four’ Indians living in our vast and diverse country.

A territory manager typically contributes towards 10 to 15 Million revenue monthly, directly to company’s topline. A TM is responsible for handling a team of 12-15 people in form of Urban and Rural Promoters, Distributors, Field Sales Executives, Pratinidhis and TLs. Each TM also handles 500-700 Retail outlets. Each TM territory is of about 60-70km in radius.

At Airtel, we also offer opportunities to Territory Managers to have exposure in other ‘Lines of Businesses’ unlike our competitors who offer single product exposure. There are abundant prospects for a TM to explore in a single role, namely Mobility, DTH, Payment Banks and Broadband.

Responsibilities Sales:

 To onboard new customers through efficient handling of trade and control channel (Fleet of promoters and distributor manpower)

 To achieve tertiary recharge sales and Gross Prepaid targets

 To work on ‘One Airtel’ agenda and drive penetration of DTH and Bank Business

 To set up right distribution for a dominant service edge vs our competition

Service  To ensure that all distributors are engaged

 To ensure that customer is on-boarded in a smooth and hassle-free manner

 To extract business from the territory

 To own network coverage and quality in the allocated territory.

Team Management  To onboard, train and manage Field Sales Executives

 To onboard, train and manage Urban and Rural Promoters

 To analyse and decipher all MIS reports for appropriate actions

Requirements  Analytical Ability

 Ownership Mindset

 Collaboration & Influence

 Learning Agility

 Execution Excellence