Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. Optum COVE is a fast‑advancing enterprise capability designed to predict, identify, and resolve the moments that matter most in the consumer experience. By blending AI‑powered sensing tools, real‑time monitoring, and enterprise‑wide performance insights, the team surfaces abrasion signals early and drives rapid action to remove friction for our consumers. Working closely with partners across Operations, Tech, Product, and the Consumer Office, COVE coordinates an integrated response that ensures issues are addressed swiftly and consistently. Joining COVE means shaping a future where proactive, data‑driven experience management becomes a competitive advantage for Optum.
We are seeking a highly skilled Reporting Analyst to join our team. The Reporting Analyst will play a crucial role in creating and building reports for the real time monitoring of the health of our operating model in conjunction with back-office functions across lines of business, seeking to best prepare and understand the biggest consumer impacts. As a Data Analyst, you will be responsible for providing data-driven insights and building advanced AI / ML solutions to the various lines of business and shared services organizations within UnitedHealthcare. Our team partners with various entities within the enterprise to increase operational value, optimize experience and lower healthcare costs.
This Data Analytics role will support the Omni-Channel Domain to develop data-driven insights that lead to improved constituent experience, improved decision-making, and more efficient execution across multiple lines of business.
This position follows a hybrid work model based at MN101, Optum headquarters in Eden Prairie. Employees are expected to work onsite Monday-Friday on a scheduled rotation, with the flexibility to work remotely on designated days. Standard business hours are between 7:00 AM - 5:00 PM CST, and occasional weekend availability may be required based on business needs.
Primary Responsibilities
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications
Preferred Qualifications
CLL-- Key Skills And Capabilities
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $72,800 to $130,000 annually based on full-time employment. We comply with all minimum wage laws as applicable.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
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